Ogawa World USAReviews of ogawaworldusa.com

I don't often write reviews, but I just have to give huge kudos (and five stars) to Rick at Ogawa World USA for an absolutely outstanding, informative and enjoyable shopping experience for my two (2) new Ogawa Smart 3D Massage Chairs. I wanted to take advantage of the Cyber Monday Special they were promoting, and Rick could not have been more pleasant and gracious, not only to converse with, but also to answer the endless questions I had regarding the massage chair itself, as well as the purchase options, shipping, delivery and assembly process and details. He was extra helpful in explaining and answering everything, and even providing me with advice and suggestions regarding the shipment to Guam of my second Ogawa Smart 3D. He explained that Ogawa World USA cannot ship outside of the Continental U.S., but that they would be able to facilitate my finding the right company to do so. And the superb way this shopping process has gone so far, I have zero doubt they will come through with that as well. Obviously, I can't wait to get my cappuccino Smart 3D Chair and to start enjoying all the massage therapy and stress release it will provide me and my family. I have a feeling we won't be disappointed in the least. In fact, I suspect that the Ogawa Smart 3D, just like the shopping experience I enjoyed so much with Rick, will even surpass our expectations. Way to go Rick! You folks at Ogawa World USA run a first class professional operation, and you deserve my spreading the good word about you. Big kudos and thank you!

I needed to confirm several things about the Ogawa massage chair I was considering to purchase. Rick answered ALL my questions quickly and thoroughly. His patience and product knowledge was appreciated as I was apprehensive about making a purchase until I fully understood everything about the chair. I am now confident I made the right decision purchasing my Ogawa Refresh chair from Ogawa USA...thanks to Rick!

My wife and I have been looking for a massage chair for awhile now and we looked at two different companies. After talking with Rick, we decided to go with Ogawa World USA. They were very knowledgeable on there products and never once pushy or tried to sell me something I did not want.

rick my salesperson knew everything about all of the chairs on the market and helped me make a great decesion for the massage chair for me Ogawa world is the only way to go with a massage chair.

Rick was there for me, really smart and helpful.

I tried the Smart 3D massage chair at a store in Maryland. I spent a lot of time in an Inada chair and noticed the Smart 3D on my way out. After just a few minutes I was completely amazed by the massage and how fun it is to use with the Tablet. It seemed like worlds apart from the Inada. Everything was so easy to change and make perfect for what I wanted. I spoke with Rick who was very helpful, he easily answered all of my questions. He also called to check in to make sure my delivery went ok (we chose the threshold delivery) and gave me some pointers on getting started. I'd recommend Ogawa chairs and Rick at Ogawa to any of my friends and family.

I have been having regular massage and chiropractor appointments so I decided to stop at a local furniture store to check out their massage chairs. I tried a couple different models and learned about their features. I then did my research online and discovered the Ogawa Refresh chair. This chair was ranked 3rd in 2015 and it had all the features I was looking for. I did not have an opportunity to try out this chair so I was a little nervous about that but the friendly salesman was able to answer all my questions so I made the purchase right over the phone. It took about a week for the chair to arrive and I have to say that this experience has exceeded my expectations. The chair was delivered right to my living room and took very little time to assemble. I cancelled my massage and chiropractor appointments and plan to save money and enjoy this relaxing experience in my own home for many years to come. I love this chair!

I’m so happy with my foot massager. It seemed straightforward but I had a lot of questions. I called and spoke with someone who helped me get a better understanding of how to use it. This was helpful because I wasn’t sure how it worked. It turns out its a stronger foot massager and can take some time to get used to, but so far its been great. I’ve tried a few other foot massagers but they all felt a little cheap and weren’t very strong. Glad I chose this one, and appreciate all the help from Ogawa. Delivery was fast.