Ogawa World USAReviews of ogawaworldusa.com

The shopping experience with Ogawa World USA was great. This was our first time shopping for a massage chair, so I contacted Rick to see if I could test the chair, and he's very helpful in leading us to the best showroom in the area with about 12 massage chairs of all the best quality and nice brands. This really saved our shop-around time, and helped us to make a better decision. After some trials and comparisons, we still chose Ogawa Smart 3D because of its comfortableness, high quality, and advance technology.

Excellent buy. recommend not just buying the smart product but also directly from the company. It's a better deal and most importantly very satisfactory than from a distributor who just gives you deals after their cuts.

Just ordered Ogawa 3D Smartt chair today after extensive research. I found a deal on another site but wanted to buy it directly from Ogawa hence contacted them. I was lucky to get through to Rick who truly went out of his way to ensure I was taken care of. He answered all my outstanding questions and ensured I received the best deal possible. So far it has been an extremely positive experience. Can't wait to receive my chair.

Our experience with Rick at Ogawa World USA has been excellent. Very personable, always eager to reach out to us to answer all of our many questions and is very knowledgeable about the process of purchasing a line of the very best massage chairs on the market, the Ogawa Active Trac which is an SL type massage chair with the best reviews we have ever seen. Thank you Rick for making our purchase experience a great experience.....for less than a quarter of a car payment, we can have a massage anytime on one of the best chairs available on the market at "any" price!!

Rick, He is very kindness explain to product. Thank you again.

Customer service was fantastic! I researched what seemed to be an endless amount of massage chairs to the point of exhaustion. Through my research I felt Ogawa was the best company. I called the company not knowing which chair would be best for my wife and I. Ogawa spent a lot of time going over the benefits of each chair making my decision so much easier. Thank you Ogawa Team for all your support!

Have only just placed the order, but so far the service has been excellent!

I am very pleased to work with Rick...I was looking for a quality product with valuable features. It took me almost a year until I got in touch with Rick who took his time to introduce Cozzia Qi Massage Chair to me with its great features, possibilities I found him to be processional, patient , knowledgeable and always available to talk to me and to explain all the details about the product buying process warranties and deliveries. I was able to get a great deal thanks to Rick and I always felt as a valued customer! Rick is a real representative of excellent customer service. I am very thankful to him and will recommend this chair and Rick's services to my friends and colleagues.