Kim G.
Christine was awesome
Christine was awesome
Response from OfficialquasiJul 6, 2026
She really is! Thank you for letting us know. 😊 Warm regards, The Quasi Team
Officialquasi is listed under Salons & Clinics.
Officialquasi (officialquasi.com) has 490 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Kim G.
Christine was awesome
Response from OfficialquasiJul 6, 2026
She really is! Thank you for letting us know. 😊 Warm regards, The Quasi Team
M M.
Christine was very helpful and also very prompt on answering me regarding status on my order. Thank you Christine 😊 I am excited to try your product 🤩
Response from OfficialquasiJul 6, 2026
Thank you for the sweet words, Christine will love reading this! We hope your order arrives quickly because we think you're going to be really impressed. Can't wait to hear what you think! 🤩 Warm regards, The Quasi Team
Sherree
Quick response from assistant Christine on my request. Very polite response
Response from OfficialquasiJul 6, 2026
Thank you, we appreciate that! Christine will be happy to hear it. If you need anything else, we're always here. 😊 Warm regards, The Quasi Team
Cherise C.
The worst customer service. I asked to cancel my support and to return my order. Well they want me to pay a 20% restocking fee when the item came today and hasn’t been opened. I will never buy from this company and wouldn’t recommend it.
Response from OfficialquasiJul 6, 2026
Hi, Thank you for sharing your feedback - we're sorry to hear your experience didn't meet your expectations. We understand it can feel frustrating when a return involves an additional cost, especially when the item is unopened. Our 20% restocking fee is outlined in our return policy and exists to cover the costs associated with processing, inspecting, and re-shelving returned items — it applies to all returns regardless of the condition of the product. Thank you and let us know what we can do to assist you further. Warm regards, Sarah
Lynn Schwartz R.
I wasn't aware I had signed up for a subscription until I was charged and it shipped. I immediately reached out to the company and much to my surprise Elizabeth responded within a couple hours. Oft times with products like this I don't hear back for days. She immediately cancelled my subscription without giving me a hassle. Elizabeth gets a 5. But the fact that I've paid for more product than I can use without realizing I was on autoship led to a four rating.
Response from OfficialquasiJul 6, 2026
Thank you for such a thoughtful and fair review. We're glad Elizabeth was able to respond quickly and get your subscription cancelled without any hassle, and we really appreciate you recognizing that. We also hear you on the checkout experience. You should always feel fully aware of what you're signing up for, and feedback like yours is genuinely helping us work toward making that clearer. If you ever need anything at all, we're here at [email protected]. 💛 Warm regards, The Quasi Team
Debi F.
Prompt and courteous. Love the product but still on my first box. I appreciate how quickly everything was handled
Response from OfficialquasiJul 6, 2026
Thank you, that means a lot! We're glad everything was handled smoothly for you. And you're still on your first box so the best is yet to come. Enjoy! 🫧 Warm regards, The Quasi Team
Maddie M.
Quick responses and immediate action. Great experience!
Response from OfficialquasiJul 6, 2026
That's what we aim for! Thank you for sharing. 😊 Warm regards, The Quasi Team
Joan
I was pleasantly surprised that after three uses I can see a definite difference around my eyes and on my forehead. My skin feels softer.
Response from OfficialquasiJul 6, 2026
Three uses and already seeing it around the eyes and forehead, that's wonderful! Those tend to be the areas where people notice the difference first. So glad it's working for you, and it really does keep getting better with continued use. Thank you for sharing! ✨ Warm regards, The Quasi Team