OfficialquasiReviews of officialquasi.com

Customer service representative Elizabeth handled my request swiftly and helped me with my issue. Kudos 👏🏼👏🏼👏🏼

Elizabeth help me to make sure my shipment was arriving. And finally today I got it thanks so much

First off you can't review them on their site without their approval of the review. I'm having a hard time getting them to refund my money. I ordered products that cost me $136 which I never received. They keep telling me to contact the carrier and then they sent me another order and charged me $90. I'm on a fixed income and disabled. I can't afford to let anyone just take my money that I need for my care. I don't know what to do now. It's been over 2 months now. They keep giving me the run around. I never authorized the second charge. I never received the order I made in the first place. I've sent at the least 10 emails or more only to get the same result everytime. It's very depressing.

Elizabeth was great! I wanted to try the product before committing to recurring payments. That’s not how I checked out. I reached out and within 5 minutes Elizabeth corrected the issue. I can’t wait to try it and likely get on recurring payments!! Thank you!

It was efficient, clear and resolved my issue. Thank you.

Completely forgot to update my address to the new one. I emailed quasi and received an email from Elizabeth within an hour. Elizabeth was super nice and prompt and helped me with absolutely everything I needed changed. Keep up the great work, Elizabeth your kindness was noticed today.

I am so grateful to Christine‘s prompt response to my questions about which Quasi product would be appropriate for my age and skin type. She was extremely helpful and kind, which speaks well for your company. Thank you, Christine!

BUYER BEAWARE!! I will never do business with Quasi again. I placed an order and in that original order I have enough masks in my order to last me at least a year and in small print I was automatically signed up for the exact same amount for the next month. The only way I found out this second order was on it's way was because I was looking on my shop account for a different order/different company and found that there was an order from Quasi that had already been shipped and a charge for $318. I emailed them about returning it a couple times, but they emailed me to tried to get me to keep it for 20% back from the order, but continued to tell them I wanted to return it because the amount I have from my original order is enough to last me a yr and that I don't need anymore for the time being. You can't just get on their website to get the return address, you have to wait to get it from them and keep in mind, you have 10 days to return it. I then became ill and was hospitalized and they wouldn't give me an extension to return it after I got well. The time that lapsed from the date it needed to be mailed to the time I contacted them to tell them I was ill and hospitalized was approximately 3 wks I told Quasi that I could've mailed it out that same day, but they wouldn't give me the courtesy to give me that day to return it. So I will be sharing and posting my customer service and product return experiences and sharing this post in the product review EVERYWHERE there is a product review section to comment about Quasi company. The more customers are aware, the less chance anyone else will get hooked by getting taken advantage from Quasi and their schemes to get more out of other customers who aren't aware they are automatically signed up for what they originally ordered from their first order. I know, because I didn't hit any sort of box to sign up for any additional recurring orders, but I still had a recurring charge and order.