OfficialquasiReviews of officialquasi.com

The product makes your skin feel soft and supple, but other than that, there’s no noticeable improvement to the way my skin looks

The day I ordered, I turned around and tried to cancel the order within a few minutes. I was told I had to wait until it comes in and then return it. That’s what I did. It’s been almost 2 months and I still have not gotten my refund. I’ve sent them proof that they received it and they still won’t give me my money back. Have emailed them 3 to 4 times a week. They’re scammers and Fraudulent.

I never got my product. and they are not going me back my money. Oh be careful everyone its a automated subscription they will charge you every month! I cancel it

Worst customer service ever. Lack of timely responses. Christine is the worst of them all. Takes weeks for replies. Don't order from their website, extremely overpriced.

Horrible and deceptive business practices. I ordered one product as what I thought was a one time purchase. It turns out they somehow made it a subscription which I never agreed to and only realized it when they sent me another shipment. My request for a refund was denied then Inasked to return but it took them too long to get back to me and now it is too late to return ? I would advise buyers to beware and not purchase from them.

Terrible subscription and business practices. Took upwards of 6 weeks to receive the order, in fact the order sat in "preparing order" for 3 weeks alone. I finally recieve notice the shipment arrived while I was away on vacation and wake up 5 days later (still on vaction) that the next subscription order is already placed and processing! Impossible for me to have even used all of the product, even if I had been home yet. I immediately contact Quasi (note: they do not send email notification ahead of time that the order is renewing until it's already "processing order") and was told too bad. Won't stop it, won't refund it, etc and I'll have to take the order and they'll cancel subscription. My issue wasn't the subscription it was 1) no email to say it was renewing in 24 hours or 48 hours, like MOST companies and 2) that it took SO long to receive the product I'd need at least 4 weeks from SHIPMENT received before auto renewing the order. Scammers and completely not concerned about customer satisfaction. At this point when I get back in 2 days, I do not even care if I love the product and its the best thing ever, as I will NEVER buy from them again, or promote their company. Despicable business practices.

I ordered the salmon mask, 20 of them and used one for 5 straight nights and nothing has changed with my crows feet or wrinkles. It does have a cooling n smooth feeling overnight as it soaks in the skin but it does not do a thing yiu say it does for wrinkles. I have some left and will use them weekly for the cooling n moisturizer effect but would not order them again. I can use cream before bed and get the same results

I wanted to come here and write about my own experience. I purchased the glow-up mask, and although it doesn't really do what they say, I must commend their customer service team. I read a lot of the negative reviews here and immediately reached out to them to make sure that I didn't have a recurring subscription. The person who handled my inquiry was very helpful and responded in a timely manner. We exchanged several emails to make sure that I did not have a subscription under a different account. She used my order number to confirm that it was a one- time purchase and that there would be no other shipments. To those saying they con you into a subscription, that is totally inaccurate! When I ordered, I made sure to select the one-time purchase option. If you are enrolled in a subscription, it is due to your failure of not reading the page before you check out. I probably won't order again, but in the meantime, I am using the products I did get. They are not magic, but they do leave your skin soft and somewhat glowie. I really wanted to set the record straight and dispute all the negatives about automatic subscriptions. After reading all the reviews, I was really in a panic that I would be receiving products I did not want. In reality, all it takes is to read before you click and make sure you are not committing yourself to a subscription. The company is not forcing you into anything. Additionally, cancelling the subscription is just an email away.