Office DepotReviews of officedepot.com

Worst online service I ever received will not use them again messed up two orders that was intended for Christmas gifts, would rate -10 if possible.

I am shopping on OfficeDepot.com right now. In just a few seconds, I have been interrupted 4(!) times by various popups harassing me to sign up for "updates" or discounts. It's like running an obstacle course! Finally, after dismissing all the popups, I was able to search for my item. After clicking on the first search result, I was presented with a row of ads obstructing the view of the actual item. So I had to scroll past the ads only to find out it's out-of-stock(!). What an incredible waste of time. Ugh. I will never shop at OfficeDepot.com again.

Le principal avantage du site OfficeDepot : un nombre de références impressionnant pour toutes les fournitures de bureau. J'ai reçu l'ensemble de mes commandes dans les délais annoncés et ai pu bénéficier du retrait en magasin, qui s'est révélé très pratique (commande d'un tableau blanc de grande taille que je ne trouvais nulle part). Le site gagnerait cependant à être plus ergonomique. À part cela, je recommande !

Use office depot regularly for work. We haven't been disappointed with their service, though I do wish they would update their website. It's a little clunky.

First order on new brand and very good

My first order of Chrome Cast somehow got lost in mail service. When I complained Office-depot immediately shipped another free off charge and any payment. THAT is EXCELLENT SERVICE. Best regards Gert O., President GoCom

There are not enough words to express my extreme disappointment with Office Depot. Something over there is just not working well. I placed an order for paper on the 7th, did not know that this was not going to be available until the order of the rest of the items was delivered without the paper. When I called I was informed that this was on a back order to be delivered the following week, at this point I did not push for a specific date. I later called and asked for a specific date at which point I was told delivery would be on the 13th. Not feeling confident with getting this order on the 13th I thought to place another order for paper on the 12th, called up to make sure that product was on hand and would be delivered on the 13th as well as reminder of the back order due to be delivered on the 13th, essentially getting 2 boxes of paper. 13th comes and goes, no paper. I then call again and am told that this is all on a back order for the following week. At this point this is no longer acceptable, an order placed on the 7th was made because I needed the product. What office can run without paper. I'm told there is nothing they can do, no credit note can be issued, an offer of £5 off is offered as compensation - quite laughable really. I'm given my account manager's details, still waiting to hear from her. I've asked for a call back via their website - still waiting on this. Guess what - still no paper. Totally annoyed at this point really. Now looking for a more reliable supplier so we can cease and desist any dealings with Office Depot, this will be applicable to all our other regional offices across the UK.

Gift card offered, but not delivered! I ordered an HP toner cartridge in June which came with a $20 gift card as a reward. The toner arrived as promised, but I had to call Office Depot after emails arrived stating that the gift card was delivered, but nothing came. Now, the gift card is scheduled for delivery at the end of July - over 5 weeks after the order! Completely unacceptable. Do not offer something special to entice people to buy items if you cannot deliver the promised reward. A $20 gift card should be something standard, especially if it is offered to the general public.