Office DepotReviews of officedepot.com

I don't want to give them any stars! I had such a horrible experience that still isn't being resolved. I ordered two Bluetooth speakers on sale and didn't even receive that order. I got a pack of Manila folders instead, something I never ordered. So I contacted them and they told me they will order a full refund back but that isn't what I wanted. Instead they told me to repurchase but it wasn't going to be the same price. After a while they agreed to repurchase for me at the same price, mind you this was after speaking to two agents! I am supposed to get refunded for my original order, give them back the pack of Manila folders then I will receive me order. So I check my bank account and they freaking charged me twice! It was just mistakes after mistakes. So frustrating, I am praying it all goes as plan. Currently still waiting to see what the hell is going on.

Office Depot store, Greenville NC has the best staff ever in their printing department!

I have been having the most disheartening and distressing of experiences with this company! I ordered an office desk over a month ago. The first order was defective; the second was the wrong color; and the third delivery never made it! In my utter disgust I requested a refund. I was told it was being processed; then that it had to be investigated; next that I would receive my credit to the account it was taken from; and lastly that I would receive it via mail!!! Never was this communicated to me until now. I have never been treated so poorly by a company that prides itself on overall great products and services as well as customer service! The loss of productivity and a still empty office is utterly ridiculous! Shame on you Office Depot for treating your customers this way!!

I went to this Office Depot about one month ago to get a project done with scanning a bunch of documents and putting them on to a Usb Flash Drive and it was a Success! Well, back on Saturday, October 5, 2016, I decided to go to a different Office Depot located at 1240 North Vine Street, Los Angeles, California 90036 and after staying there in the printing department for about 10 minutes, I decided to leave because I was Not Satisfied with their laziness and selfishness. However, I went right back to the original one that I went to before and had received Top Line, Excellent Customer Service being presented to me by Jenny. I personally could Not do it without her help and just want to Thank Her for all of the patience that she had provided to ME and will Not Forget Her for it. I will definitely come back to this particular location because I like how I was Treated and more than Highly Recommend Jenny to anyone seeking out Top Class, Five Star Service from her Printing Department. Sincerely yours, Howard Paul Shore Loyal Office Depot 5665 Wilshire Boulevard, Los Angeles, California 90036 Customer /HPS

I worked for this company in 2 different stores here in Florida.. they buy stuff cheap and sell it for a lot more I was fired for taking a 5$ gift card from a customer who gave it to me because she didn't care for 5$, got this loss & prevention guy come to me and fire me, I would never recommend this awful company.... the say they merged with Officemax but that isn't true, they bought them and can't even afford to change the name of the companies.... we started fixing cell phones, we started getting awesome parts but then as usual they went cheap/chinese.... I would suggest to people to go to Staples instead (between crap or crap.....)

Their service is good overall; fast one hour pickup, fair prices, and friendly staff. However, should you have a problem and need to contact customer service, emails do not receive replies. I recycled 10 ink cartridges for the month of July, providing my rewards # as usual. Yet as of August 31st, no rewards were issued. All other months previously were honored, and the purchase requirements were met. Forget the money, it is the principle: when there is a problem you will be hard pressed to get a resolution.

Never did get my product and got my refund for it 24 days later. They're always available and always friendly sales team is a god sent to help work you through the many problems that is the ordering and receiving process. First it logged me off of my rewards account because I took to long to complete the order, now this is probably my fault, but it start the mess that is what ever system office depot uses to order and ship products. First i asked to cancel the order so I could do it under my rewards account. The chat agent help me through that, but only half my order was actually canceled. One item was charged and shipped from the first order as well as the reorder. But then I got to chat to get a refund of one of the items. No worry chat agent was able to help and it wasn't an issue because the item actually had shipping issues anyway. But then the second order never came either. So another chat with the team and it was finally resolved what do you know a shipping problem, it was 22 days behind, they also offered to send the item free of charge but I'd rather just not have to deal with office depot ever again.

customer service is no good, they cant do nothing but type your problem in a computer and their delivery service is no good liars And cant deliver to the right address.