Office DepotReviews of officedepot.com

Our company has been a long time customer of Office Depot but no more. We had a delivery today of 5 cases of copy paper. Our office is on the second floor with an exterior staircase, and the driver left everything outdoors at the bottom of the stairs without notifying us that it had been delivered. I realize that a heavy box of copy paper is not the easiest thing to steal but still - if another employee hadn't been coming in to the office, it could have sat there for hours before we realized it was outside. The employee who placed the order called Office Max to register a complaint, and the response was "so what do you want me to do?" Our employee said "we want the driver to come back and bring it upstairs". And the response was "here's his phone number. Call him." Worst customer service experience ever...they have definitely lost our account.

I ordered one copy for tabloid paper to make a VHS Cover because my printer doesn't print in tabloid, cheapercopies used to do it, but they don't have cardstock tabloid anymore. Unless your buying tens to hundreds of copies of the same thing for more money, that is unfortunately, the only way to do it. So I tried office depot because they just barely got Tabloid cardstock. They canceled my order even though I had money in my card and they accepted it, they JUST CANCEL THE ORDER EVERYTIME!! I recommend to STAY AWAY from this company. If you want to do tabloid prints is I guess to buy an Officejet used. DON'T WASTE YOUR MONEY!!!

Awful overall experience. Extremely late delivery and received damaged item.

I brought in 134 4x6" recipe cards I needed copied front and back, I needed two copies of each card on thick card stock. What I got back was 130 with at least ten that were just duplicates of the same cards, with a couple of cards having the wrong card copied on the back. They were all much smaller than the 4x6" cards I had requested. In short I am now out $128 for the worst copy job I have ever seen, which took over a month to get back, and I have to find another place to get these copied. Horrible, horrible, horrible!! I will not be using your services again

First off I accidentally ordered two of the file cabinet I wanted. I ran into issues with the website and thought the order might have been placed so I called to check. I was told there was no order. So I ordered it. I ended up with two orders. I went through the customer chat because the phone line was a wait of 30 minutes. I was told I would have to take delivery of the second one and then return it which seemed very stupid but they could not stop the delivery which was still several days out. I will not return the second one because that delivery truck will never come down my driveway again. They almost backed into a 20 year old Japanese maple. And they laughed at me for running out of the house screaming stop. I had to move my vehicle so they could get back out again and in the process (moving forward) scraped the side of the tree anyway. We have had several deliveries lately because we are remodling and no delivery (including the tractor trailer) came close to that tree. Now I am out money for a second file cabinet I don't need but don't dare return.

Office Depot treat there parttime warehouse employees like they are not part of the team if you miss one day it’s one point if your late it’s a half point you will need to work three months (90 days ) to remove the points if you get to 8 points you will be terminate. I have work with the company 1 yrs and 4 months once I got to a year I received 8 hrs pto after an year you get 6 days . And the turnover rate for the morning crew 4-8 turnovers rate is high the little time I been here it have been 5 people that come and went and some of the workers that’s been there is lazy

Office Depot is the worst Company I have ever bought from. Their Customer Service is horrible as well. I purchased items in December which has a 2 two delivery. The items never came after 5 days so I canceled the order and bought what I needed from a better Company. Low and behold I was then charged for the items that were never delivered. I called Customer Service and was told I would be related 3 to 5 business days later. That day came and went and I was never rebated. Fou days later my neighbor said my items were delivered at their house. But remember I canceled those items more than 10 days prior. I return the items to the store and are now being told they can't take them because they don't carry them in store. And was told to call customer service again. Ridiculous and Horrible Customer Service and Company

Ordered an item and after MANY attempts to contact them regarding an item that was shipped defective, they would allow me to return it. BUYER BEWARE!