Office DepotReviews of officedepot.com

In early May I purchased a desk and hutch; at least that was my intention. The hutch was delivered, but the desk was on back order. I was not told this until they missed the delivery date. Of course, I canceled the order. After multiple trips to the local Office Depot store and phone calls to their customer service dept, I have received a partial but not a full refund. The store manager, in all fairness, apologized and did his best to fix my problem. The organization needs some serious changes if they expect to survive. I hope to never do business with Office Depot again.

Pésimo servicio, me mandaron incompleto el pedido, la chica que me atendió súper grosera me dijo que era mi problema, afortunadamente tengo la costumbre de grabar un video mientras abro los paquetes, se los mande, tardaron mes y medio en volver a comunicarse, solo para decirme que habían cerrado mi reclamo porque según ellos si se había surtido, aun tendiendo yo la evidencia de que no era así, después de decirles que eran unos ladrones y los expondría se volvieron a comunicar conmigo, se disculparon y empezaron con el proceso de reembolso, un mes después me escriben para pedirme mi estado de cuenta bancario, para efectuar el reembolso, lo cual en mi opinión es un abuso, pues mis ingresos y gastos no son cosa que a ellos les importe, bastaba con el número de cuenta, en su razonamiento eso no es posible por lo que al final no me devolvieron el dinero, si quieren evitar esos contratiempos no compren en línea, no están preparados para ese tipo de servicios.

Orland Park Office Depot review . I went into the store. Susanna was very polite helpful. I couldn’t have asked for a better service . Susanna took care of me she was very polite , helpful. I couldn’t have asked for a better service that she applied. She’s a very good worker knows what she’s doing.

Well this probably will be entirely too long if I communicate all the problems of office depot...

Hi there. I was in Tuscaloosa last week and visited the Office Depot store. I had prints to be made. A very nice lady, new to the Copy & Print department was great! She deserves 5 stars! Her name started with an A. However, the older lady, starting with letter R, had ZERO TACT. Her customer service and apparent teamwork skills was difficult to experience. “A” (because we aren’t allowed to give name) was very cheerful, helpful, and professional. She was alert and listened. She gave me advice and helped with my needs. The ship started sinking when the older lady in print started giving her input. When the other lady asked her questions, she treated her like garbage. She couldn’t have been frowning harder. She ignored the both of us when asking for her help with my order. All I wanted was a collection of prints. Then suddenly the older employee blurted out something very odd and harsh. I can’t remember what this lady said because it startled me. Please have this lady “R” looked after. TACT goes far and despite the sweet one that helped, the older lady unfortunately could learn better customer service and professionalism. When you visit a store and an employee isn’t happy to be there, you know it and feel it! If it hasn’t of been for the sweet and helpful one, I would give this store a 1-star. Get more of the one that said she’s new because obviously the older one is burned out or angry at the world. She was also very rude to the lady she works with. I don’t see how anyone could work with her and from a customer view, I hope Office Depot sees how poor customer service can dominant an experience.

I want to recognize the service of Chris, computer expert at your Venice FL outlet. Chris is outstanding at giving advice, as I always find when shopping there. Yesterday I benefited from his advice on three different items. He is quick and accurate,. Well done!

Purchased a PC chair and couldn't get the tilt of the chair to work. Took it in to the Office Max on Franklin in Boise, Idaho. Ariel was so professional and kind. Fixed it right up.

Worst sellotape I've ever experienced. Be careful... a good day could easily turn bad after a few attempts at using their sellotape.