Office DepotReviews of officedepot.com

7-15 ordered case of copy paper via amazon. 7-17 delivered during torrential rain storm left on porch without knocking - paper saturated and useless. Asked for refund 7-19. OD to pick up 7-25 no show no email, wasted all day. 7-26 no show no email wasted all day. 7-26contacted amazon, said had to wait for OD to reply. 7-27 OD wants me to wait 8:30 to 5 on 8-1 for a pick up, not happening. wasted enough time already. DO NOT ORDER FROM OFFICE DEPOT VIA AMAZON, THEY ARE CON ARTISTS. DO NOT CARE ABOUT THE CUSTOMER'S TIME.

Do not ever order from Office Depot online. They are not even operating under the name Office Depot. They use the name "Veyer" which is not even in the US and they claim to be operating under Office Depot, but can never connect you to someone actually at Office Depot. That's because Office Depot is fake and no longer exists. All of their customer service is out of the country and they lie, cheat, and steal from you any change they get. The only way I was able to get my money back was to file a fraud claim with my bank. I plan to file a complaint against them with the Better Business Bureau as well. They are scam artists and allow others to do fake business under their name because they clearly don't care about quality, integrity, honesty, or service. BE WARNED, DO NOT EVER PURCHASE FROM THEM. You will waste countless hours trying to get your money back for orders that were never delivered. They can't even provide a proof of delivery, but will give you the runaround for weeks and even lie saying "a replacement with a free gift for your inconvenience is being sent" because they just want to keep your money. Nothing was ever received all THREE times they promised it would be. STAY AWAY FROM THEM. THIS IS NO LONGER OFFICE DEPOT. IT'S A COMPANY OUTSIDE OF THE US TAKING YOUR MONEY AND INFORMATION.

They are legit scam artists. I was ordering some personalize mugs and I saw the shipping was 100 dollars (about) the chat box was there so I ask him if that was correct. He said he wasn’t sure but then he promise me if I order the item today that he would just need the order number then he would give me my shipping cost back. I said I wasn’t sure about ordering them because I need them by aug2 he said he will make sure I get them before then this was while I was ordering on their website So I went ahead and ordered the items and gave him the order number he promised things will be this way he was very kind and kept telling me all would be handled. The ONLY reason I ordered them was because of the lower shipping and fast shipping promised. Today I get a email saying that not only will they be coming WAYYYY after I need them even later then what the estimate was when I ordered. Also that they will not change the shipping cost at all so not only did they expect me to pay more then I was promise I wouldn’t even get the items in time to use them. So 400 dollars of trash! Fraud alert!! Thankfully my credit card company is amazing and refuses to pay them but now we have no items at all because they wasted hours of my life with heartache and stress. I will never use them for anything and I will make sure I report them everywhere.

This is the Lake City, Florida store. I needed something to gve to the man for Fathers Day...little cards...no pattern to go by. Marie of Print Services helped me SOOO much to find a design that was perfect and she really did a good job. Very pleasant and knowledgeable. She represents your company well.

the best store #102 in Okeechobee Blvd. WPB, FL. Jessica, excellent customer service, very helpful and so much knowledge of products.

How do you charge a customer in advance for furniture assembly, schedule it and never follow up. I called Apollo Furniture Assembly today to verify tech would be there tomorrow as scheduled and was told due to a glitch in the system and the store not responding there would be no tech tomorrow. Now it is scheduled for July 10th and 11th.

Website never updated. Items that said are in stock in store for pickup once added to cart are suddenly out of stock. Makes it a joke of a website and makes the experience terrible.

I placed a $3,000.00+ order of desks from these guys for our new corporate office location. I ordered well in advance to ensure the furniture would be at the office in time for move in. The expected delivery date was initially 2 weeks prior to the set move in date. A week before move in date comes, order has still not been shipped. Expected delivery date was changed to 2 weeks later than the original date. Move in day comes and goes - 2 days later they send an email saying they have cancelled my order. No surprise this company has locations closing every other day, that 3,000.00 order was just the beginning of what oculd have been an extensive corporate account worth Tens of thousands in sales, but due to poor customer service there will be 0.00 in sales.