At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
Oakjuri (oakjuri.com) has 358 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
oakjuri.com
Website
oakjuri.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
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L’articolo è arrivato, rotto e non funzionante, fatto malissimo, per niente simile all’originale vi sconsiglio di acquistare
Response from OakjuriJun 29, 2026
Hi there,
We're very sorry to hear that your item arrived damaged and did not meet your expectations.
Every product undergoes multiple quality control inspections before shipment. However, if an item arrives damaged or has a functional issue that is not caused by misuse, please don't worry—we will gladly arrange a free replacement under our after-sales warranty.
We're committed to ensuring every customer receives a product in proper condition, and we take feedback like yours very seriously.
Please contact our support team at [[email protected]] with your order number and photos or a short video of the issue. We'll prioritize your case and work to resolve it as quickly as possible.
Kind regards,
OAKJURI Team
JM
Jenna M.
i loved it they were trustworthy with…
i loved it they were trustworthy with my first order
DG
Dominick G.
After 3 months my bracelet got damaged…
After 3 months my bracelet got damaged and right away I got in contact with customer service and they help me pretty fast I got a replacement 🩷
IA
Isabella A.
Great Items, and great CS
I initially had an incorrect item in my order which I also did not receive an inspection video and probably either my email didn’t allow it or it was a glitch but customer service is very kind and also good sales skills and polite and very good and solving the problem I had. Quality of the jewelry though is amazing
PN
Paulette N.
Rose gold Rolex watch
I ordered a rose gold Rolex watch and it is better than I expected. Their customer service was top tier when the post office said they delivered the package and I hadn’t received it. I got it today and I am beyond impressed
SD
Soddie D.
Had a problem with the product and they…
Had a problem with the product and they dealt with it promptly. Very good service and fast shipping.
CL
C L.
poor jewelry quality, obvious inconsistencies with the originals and unreliable delivery
I have ordered three times from this site.
#1 - smooth process, everything came delivered and quickly. However, now that some time has passed I can attest that the pieces are not well crafted at all. I purchased the LV blossom necklace and the BVLGRI diva necklace. Both have tarnished within 2 months with inconsistent wear and special care taken towards them.
#2 - HALF the order was lost and never found, I reached out to customer service and they just gave me the run around with no resolution. The other half I had a Cartier inspired bathtub watch and bracelet. Both are not resembling the authentic version at all. The watch is very loose, if you shake it you can hear pieces ratting + there is a very obvious clasp on the side that is definitely not there in the OG. The bracelet does not resemble the OG either, the way the piece closes is inaccurate as well as the spacing detail of the lines.
#3 - took my money, did not even ship the order. I had to file a complaint with my bank to get back my money because their customer service did not respond.
In essence: poor jewelry quality, obvious inconsistencies with the originals and unreliable follow through of the orders.
I WOULD NOT ORDER FROM THIS SITE OR THEIR SISTER SITE GORCHIC.
Response from OakjuriJun 29, 2026
Hi there,
Thank you for taking the time to share your detailed feedback, and we're truly sorry to hear about the inconsistent experience across your orders.
We’re glad your first order arrived smoothly, but we sincerely apologize for the issues you later experienced, including missing items, delivery delays, and product quality concerns.
All of our products go through multiple quality control checks before shipment. However, we understand your concerns regarding durability and craftsmanship, and we take all quality feedback seriously for internal review and improvement.
Regarding logistics, please rest assured that if a package is confirmed lost in transit, we will arrange a free reshipment under our lost package protection policy, with one reshipment per order. In cases where shipments are delayed due to customs clearance, if the delay exceeds 14 days beyond the expected timeframe, we will also arrange a replacement shipment.
To proceed with any investigation or resolution, we kindly ask you to reply to our email with your most accurate and up-to-date shipping address, so our team can assist you properly.
We’re very sorry that your overall experience did not meet expectations, and we appreciate your feedback as it helps us improve both our logistics and product consistency.
Kind regards,
OAKJURI Team
SG
Stefanie G.
I just made my first order on Oakjuri…
I just made my first order on Oakjuri and the watch I purchased is beautiful. The shipping was quick and the quality of the product is great. I will definitely recommend to friends and purchase again.
