OakjuriReviews of oakjuri.com

Response from OakjuriOct 22, 2026

We’re sorry to hear that your order has not arrived and that you have been unable to get a response despite your repeated attempts to contact us. We understand how frustrating and concerning this situation must be. We’d like the opportunity to look into your order and check its current status. Please contact our customer service team with your order number so we can investigate the delay and help find an appropriate solution. We sincerely apologize for the inconvenience and lack of communication you’ve experienced. Kind regards, OAKJURI Team

Response from OakjuriOct 22, 2026

We’re sorry to hear that you haven’t received your watch. We understand how disappointing this must be and would like the opportunity to look into what happened. Please contact our customer service team with your order number so we can check the delivery status and work with you toward a suitable resolution. Thank you for bringing this to our attention. We appreciate your patience and hope to resolve this for you soon. Kind regards, OAKJURI Team

Response from OakjuriSep 10, 2026

We’re sorry to hear about the confusion and frustration surrounding your order and account. We understand how concerning it must be to see a payment leave your account while being unable to access your order information or receive a response from our team. Based on what you described, it sounds like there may have been confusion caused by the cancellation process, and we would like the opportunity to review what happened. Please contact our customer service team again with your order number or the email address used for the purchase so we can locate the order and investigate the payment and cancellation status. We sincerely apologize for the lack of communication you experienced and understand why this situation has caused concern. We take these matters seriously and would appreciate the opportunity to properly look into the case and help resolve it. Kind regards, OAKJURI Team

Response from OakjuriSep 10, 2026

We’re sorry for the frustration and concern this delay has caused. We understand how upsetting it is to be told that a refund has been processed while it has still not appeared on your credit card. We take this matter seriously and would like to investigate the refund status again to determine exactly what happened. Please contact us with your order number so we can review the transaction details and work toward resolving this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Kind regards, OAKJURI Team

Response from OakjuriSep 10, 2026

We’re very sorry to hear that your watch arrived not working and that you have been unable to get a response from our support team. We completely understand how frustrating and disappointing this must be, especially when you are trying to resolve an issue with an item you have purchased. A watch arriving not functioning properly is certainly not the experience we want for our customers. We take product quality concerns seriously and would like the opportunity to properly review what happened and provide an appropriate after-sales solution. Please contact our customer service team again with your order number and, if possible, a clear photo or short video showing the issue with the watch. Our team will review the details and assist you accordingly. We sincerely apologize for both the inconvenience caused by the faulty item and the lack of communication you experienced. Thank you for bringing this matter to our attention. Kind regards, OAKJURI Team

Response from OakjuriSep 10, 2026

We’re sorry to hear that your order has not reached you and understand how frustrating this situation must be, especially after your previous attempts to contact us. Please contact our customer service team again with your order number so we can review the delivery details and tracking information and help resolve this issue for you. We sincerely apologize for the inconvenience. Kind regards, OAKJURI Team