Zana
Very uncomfortable to wear and the…
Very uncomfortable to wear and the protruding screw inside the bracelet hurts my wrist. It doesn't go in even when you screw it well. It's poorly designed like that.
Response from OakjuriAug 20, 2026
Thank you for sharing this feedback with us. A bracelet should be comfortable to wear, and we’re sorry to hear that the screw is protruding and causing discomfort to your wrist. The screw should sit securely in place when properly tightened, so what you described is not the experience we expect from our products. We’d like to look into whether this is an individual product issue or something that needs further attention from our product team. If possible, please share your order number and a clear photo of the bracelet showing the screw. We’ll review the issue and determine the most appropriate way to assist you. We also appreciate your honest feedback about the design and will take it into consideration for future improvements. Kind regards, OAKJURI Team