Cyn
Excellent customer service!
Excellent customer service! They are very responsive and helpful. Will definitely continue to support this company.

At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
Oakjuri (oakjuri.com) has 358 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cyn
Excellent customer service! They are very responsive and helpful. Will definitely continue to support this company.
K E.
Excellent customer service and lovely quality items. Very happy!!
Christine O.
Es gab ein paar Probleme, die aber von einem wirklich freundlichen und hilfsbereitem Kundenservice gelöst wurden. Dafür gerne 5 Sterne 👍
MATTHEW M.
I ordered 3 watches and one of the watches had a slight imperfection. After contacting customer service they willingly offered a replacement at no additional charge as they truly stand by their product and service. The am very happy with selecting them as my go to for high end watches and recommend them to anyone looking for good quality watches at an affordable price. Matthew
Geget M.
Excellent customer service and support! I had an issue with my watch not working properly, but the company was very understanding and quick to offer a replacement rather than making the process difficult. I really appreciated that they offered to inspect the replacement watch and even provide a quality inspection video before shipping it to ensure everything was working properly. It’s refreshing to see a company that genuinely cares about customer satisfaction and stands behind its products. Great communication, professional service, and a very customer-focused approach. I’m very happy with how they handled the situation and would definitely recommend this company!
Joachim G.
Bestellte Ware ist zugeschickt worden und war positiv überrascht von der Verarbeitung meines bestellten Artikels.16 Tage Lieferzeit.Also kann ich ohne Bedenken wieder eine Bestellung tätigen.
Worker H.
This is a terrible company the website states 7 to 12 days . 12 days later item has not been made they then say 10 days extra and 16 days for postage only after a review if u press them they said they deduct 10 percent admin fee for refund avoid this at all costs these are full on scammers serious fraudster
Response from OakjuriAug 31, 2026
We’re sorry to hear about your experience and understand your frustration with the delay and the changing timeline. This is certainly not the experience we want for our customers. We would like the opportunity to look into your order and the concerns regarding the refund directly. Please contact our customer service team again with your order number so we can review the situation and work toward an appropriate resolution. We sincerely apologize for the frustration caused and appreciate you bringing this to our attention. Kind regards, OAKJURI Team
Femz
Beautiful jewellery. Love my bangles and communication was good with customer service.