T W.
My product was not delivered!
My product was not delivered!
Response from NutreecosmeticsApr 7, 2026
Dear T, Thank you for your order and for reaching out. We’ve reviewed your purchase, and we’d like to clarify that the second item was added as an additional courtesy gift. Your original order amount did not meet the required threshold for that specific free gift under our promotion policy. To receive free gifts, please make sure your order meets the following minimum amounts: Spend $49 — Bondox digital book Spend $75 — Brazilian Bondox Expert 15 g sample / 1 pc Spend $110 — Brazilian Bondox Expert tube / 1 pc Spend $125 — Nutree Bondox shot Spend $199 — Brazilian Bondox Expert 250 ml You can always check these limits to ensure eligibility for each gift tier. Of course, we were still happy to include a little extra for you this time. If you have any questions or need help selecting products to reach a specific gift level, feel free to let us know — we’re here to help.



