NutreecosmeticsReviews of nutreecosmetics.com

Response from NutreecosmeticsJul 7, 2025

Hi dear Andy, Your order was already confirmed and forwarded to our delivery warehouse. The delay in processing was due to an extended national holiday period, which affected shipping schedules across all carriers. We did inform you as soon as we received the update from our warehouse, and we truly apologize if the timing caused any confusion or inconvenience. The product was still available on the website at the time of your order, but it sold out quickly during that time — and we completely understand how frustrating that can be. We’ll send you the tracking link as soon as your parcel ships. Thank you for your patience — we’re doing everything we can to get it out to you promptly. Warm regards, Customer Care Team

Response from NutreecosmeticsOct 21, 2023

Dear Teresa, Thank you for sharing your honest feedback about the product! For optimal outcomes, we recommend scheduling the bleaching or highlighting procedure either four weeks before or four weeks after using our product. It is essential to avoid performing these procedures simultaneously, as doing so may lead to hair damage and breakage. I also want to provide you with an additional recommendation: I suggest using the bottox treatment before coloring your hair. Bottox may lighten the hair tone by 1 level. On the day of the procedure, you have a couple of options. You can dye the hair roots first and then leave a 2-inch gap from the roots to apply the bottox treatment. Alternatively, you can choose to color the entire hair canvas using an ammonia-free dye. You can still engage in other hair care activities on the same day as our treatment. Feel free to indulge in hair toning, coloring, or retouching using non-ammonia hair color. Our product is compatible with these processes, and you can wash or style your hair after the treatment without any concerns. I could kindly recommend you re-do the product application with the provided tips, hope you would enjoy the results for the next application!