Kg
Don’t waste your money; not worth it
The product has a strong chemical smell. It left my 3b,c hair really dry. I noticed more hair loss when washing than usual. Not worth the cost at all. The shipping fee was too expensive. I assumed it was coming from abroad but for it to arrive within 2-3 days of ordering. So how can you justify the cost ridiculous high.
Response from NutreecosmeticsSep 15, 2025
Dear Kg, We’re sorry your experience wasn’t what you expected—it’s never easy to feel like something you purchased didn’t bring the results you hoped for. Hair care is deeply individual, and curls, waves, and textures all respond in different ways. We hear your concern about dryness and hair shedding, and we know how alarming that can feel. Your note about the fragrance and shipping fees is also valid—these are the kinds of details that affect overall satisfaction, and your perspective matters to us. While we can’t undo the disappointment, we want to acknowledge the time you took to share this with us. Every review, even critical ones, helps us learn what customers truly value and where we can improve. We understand your frustration about cost versus results, and we’ll continue striving to make sure every part of the experience—from performance to pricing to shipping—feels fair. As a token of appreciation, we’d like to offer you 20% off your next purchase with code CSOURAPOLOGISE5. If you choose to give us another try, we hope your next experience is far more positive. We know how disappointing it can be when a product doesn’t meet expectations, and we want to thank you for sharing such honest details. Our goal is always to create products that support healthy, happy hair, but we also know that no single formula will work for everyone. With curls, waves, and coils, small differences in texture can make a big impact on results, so your feedback on dryness and hair shedding is very valuable to us.