NurxGet prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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matthaines
These people are scam artists. They will take your money, then charge more money just to cancel. You have to cancel or they'll keep taking money from you.
Response from NurxMar 5, 2025
We appreciate your feedback. To better understand your concerns and work towards a resolution, please contact us via email at [email protected].
Mariajose R.
Zero stars would be more appropriate if that was an option. Signed up for weight management on 2/14. Was not contacted by a provider until a week later. Contacted support and was told my file was marked urgent. Was given an option for treatment. I immediately replied with pharmacy information as requested and never received a response. Waiting over TWO weeks to even have a proper consult with a provider is beyond ridiculous. I was told there were delays, but in medical care either hire more providers or stop taking the money of new patients who are literally receiving ZERO care. I requested for my subscription to be cancelled 2 days ago. Still no answer.
Response from NurxMar 5, 2025
We appreciate you taking the time to provide feedback on your experience. We apologize for any inconvenience you've faced, and we're here to help sort things out. Can you send us an email at [email protected]?
Sadie F.
They will take your money immediately and then never respond, I'm going to have to dispute the charge with my bank
Response from NurxMar 1, 2025
Our goal is to provide our patients with the best care possible. Can you email us at [email protected] so we can assist?
MR
Charged me for a birth control prescription I asked not to be renewed and will not issue a refund.
Response from NurxMar 1, 2025
Could you reach out to us via email at [email protected]? We genuinely apologize for the inconvenience you've experienced and we’d like to facilitate a thorough investigation.
Alyssa
Did not help me at all after I paid the $65. Then, stopped allowing me to message after they told me they wont help. Scam
Response from NurxMar 1, 2025
We understand your frustration and apologize that you did not receive the assistance you were hoping for. To better understand your concerns and work towards a resolution, please contact us via email at [email protected].
Allehandro H.
Horrible onboarding process, it takes days at a time to get a response from the medical onboarding team. I ended up canceling all together because there are many services out here that provide great and expedited services.
Response from NurxMar 1, 2025
We sincerely apologize for the frustrating onboarding experience. We understand the importance of a smooth and timely process, and we are committed to improving our communication and response times. We appreciate your feedback and will use it to enhance our onboarding procedures.
Amanda M.
Definitely a ZERO star. The supposed 24/7 access impatient care is a joke. Once they have you locked in on medications the support stops. Difficult to cancel. Don't waste your time.
Response from NurxMar 1, 2025
We appreciate your feedback. To better understand your concerns and work towards a resolution, please contact us via email at [email protected].
Iris
Ugh! Impossible to cancel a subscription! They give you the run around and keep asking if I want to talk with a medical provider to find another option. I keep responding no! I’m not sure how I can make myself any clearer. But they still haven’t cancelled it after four requests!!!! I’ve succumbed to write hate reviews as I’m so pissed they’re wasting so much of my time. Horrible company!
Response from NurxFeb 28, 2025
We understand your frustration with the cancellation process. We strive to provide a smooth and efficient experience for all our customers. We appreciate you bringing this to our attention and will investigate this matter further. Can you email us at [email protected] so we can assist?
