NurxReviews of nurx.com

Been using Nurx for the past few years. Always a seamless experience. Never had a lapse in my treatment & its very affordable. Cancellation & resuming my sub is always easy. I opt to pay out of pocket since insurance is a headache. No complaints about this telehealth service.

Got a couple questions from a doctor but nothing. Waiting a week and a half for something to happen amd it didnt. Charged me 59 for a review with no outcome. Go elsewhere. This is a poorly run operation.

Cheapest bc I've ever had. They make it so easy. I can't believe it's so cheap.

I keep having continued issues with the app and the website. I used to be able to postpone my subscriptions so easily now I keep getting this "oops there's been an error" page. This has been going on for months wtf is happening. I like the convenience of not having to keep going to my damn pcp for birth control, but man these errors are getting wild.

BE CAREFUL! They charge a $69 "health management fee" every single month...even if not on medication from them. I wrote in via their chat feature several times to cancel (since they do NOT include an easy option to cancel on their member portal)...and all of my cancellation requests were ignored. They've been charging me $69/month of the last year. I originally cancelled because their customer service was so poor, and I got no responses about my requested medication...so I decided to cancel any open meds I had (which I never received), and they continued to charge me $69 a month for absolutely nothing. I wish i could put this on a billboard somewhere. Talking to my lawyer this morning about it. This is theft.

I cancelled my subscription through the app and the app showed that my subscription had been cancelled (I really wish I had taken a screenshot) but lo and behold, a few days later I received an email stating that a prescription is being prepared to be refilled so I sent a message stating “I cancelled my subscription why is there a prescription being prepared blah blah blah….” I’m thinking no worries they will handle it, well they handled it alright by charging me the $59 monthly fee!! So I call customer support and the support agent tells me there is no record/evidence of the subscription being cancelled which highly annoyed me because the app showed that the subscription was cancelled and was no longer listed under subscriptions!! The agent tells me that the subscription is very much active so I mentioned the app situation and she is absolutely clueless!! So no refund for the $59 monthly fee but they will cancel the upcoming refill!! Please call to cancel your subscription and screenshot/document everything if you use the app!!

This is a Scam

Cancelled after waiting 3 days for a msg about a consultation? Also, never mentioned a consultation $39 fee? Asked for a refund before anything happened on their end and was told it’s NON-REFUNDABLE? Huh? I cancelled before I received a consultation? This company is a SCAM. Currently out $39 for absolutely nothing!!! Will update if they ever return my Money.