NurxReviews of nurx.com

they took my money and never gave me treatment.

Really bad because I have been waiting like just about two months for my birth control pills and it’s says processing I reached out like four times and they say the same thing, to wait 2-3 days and it will be shipped, I wait another 9 days with no response. I keep messaging with no answer. Now I only have 6 days left of my pill, thank you

Was not given treatment information for a serious potentially fatal STD syphilis. I was not provided any copy of my test results from molecular testing labs or informed what my next steps should be. I instead had to do research on my own to try and get appropriate care for myself.

As I now see this company is an absolute disaster. I am writing shortly after trying to get in contact with them only to no avail. I find that they consider today apparently a holiday? It’s a regular Thursday so I’m not sure what that means but there’s no other way of getting in contact sent them an email weeks ago they keep telling me I have to renew my prescription but never answer when I try to worst part is I tried getting into my account after resetting my password since it was due for reset and now it’s telling me I don’t have access to my records? Changing password again didn’t even help so now I don’t even have access to my account or access to a person to help me with this problem in the past they were nonchalant about getting me my birth control on time there were times where I suffered migraines from the withdrawals because I didn’t have my prescription for a week or more! I wish there was an alternative company that didn’t seem similar to them. If it wasn’t for the fact that I have no health insurance, I wouldn’t even be going with them in the first place! If you’re considering going with this company because of your lack of insurance or you think it’s cheaper or easier, it’s not he won’t get it delivered to your door as this won’t be as cheap you’ll still have to go to a pharmacy, regardless and if you don’t have insurance, the cost is pretty crazy and fluctuates all the time so you never know what you’re going to pay. Good luck to anyone considering this company!

WORST CUSTOMER SERVICE EXPERIENCE EVER…the representative I spoke to after holding for 30mins was very unapologetic….look for other alternatives asap….I had no issues with TPC until they transferred my prescription to these people.

I was using pill club and it was transferred over to Nurx. A week or two prior to the transfer, I had renewed my subscription for a year and paid nearly $100 for my birth control prescription, which I never recieved. I reached out to Nurx twice in the last two weeks because that is who handles pill club now and I have not recieved a single response. I would just like to get a refund or get my birth control at the very least. This kind of customer service is unacceptable! I deffinitely will not be using them now that they handle pill club accounts!

No response for email nor phone. My subscription supposed to be shipped a months ago, but the shipping status never change and I I emailed and text them, but they don’t respond at all. They don’t pick up phone over 30 minutes. It is medicine and I need them on time, but they seem like they are not doing their job and it’s do inconvenient. I am so disappointed.

ZERO STARS. Do not use use this company. I transferred to Nurx after my old mail service was bought by them on 6/18, I completed filling out all my info and was told my prescription was “under review by care team”. On 6/28 nothing had changed, I reached out since I was out of my BC. I kept sending messages but got no response until 07/06. Which was a generic message saying they were really busy and would get to it… well okay medication isn’t something people can wait for to get. I tried switching to paying with a credit card instead of my insurance since according to their website that can help speed up the process. Nothing changed. I know am trying get them to deactivate my account. Which will probably also take another month. Shop around for mail order prescriptions, there are much better companies out there. Do not waste your time or risk running out of meds with them. Now que their auto response message.