NurxReviews of nurx.com

I signed up for another year of birth control with Nurx. Filled out the questionnaire, and paid the $25 for the consultation. Then someone from Nurx told me the questionnaire wasn't complete, so went back and filled it out. 40 minutes later I got another notification that my questionnaire wasn't complete, so I did it again. Then a third person saw that I had applied for 2 different birth control applications and instead of asking me which one I want delivered to me, they went ahead and cancelled both, then stopped communication. I have tried to get ahold of Nurx for over a week and I have yet to hear back from anyone. They just took my money and ran.

I have had a similar experience as many of the other reviews on here. I used Nurx for exactly one year and within that year my prescription was changed without my knowledge, late, and this last time it was late I couldn't get anyone to help me. I messaged so many times and never got a response after waiting a week. I waited on hold for over an hour and they said they would send my prescription to a local pharmacy. I went to pick it up and the pharmacy didn't have it. After that, I decided I'd just delete my account. I messaged again for them to delete my account and of course nothing. So I had to waste another hour of my life on hold again... I can't believe they charge a service fee when you can't even get ahold of someone to talk to. This company is awful and does not deserve your business!

NO costume service at all! There is no way you can cancel your order or subscription by yourself. And there is no one to answer your request. I had to replace my credit card to stop them charging me.

This company is a scam! I ordered pills for $17 that showed delivered but never received. They said they would send again at no charge. They tried to charge me $60 to resend the initial order I never received. Scam

The absolute worst customer service and scam. They advertise their brand as being an easy and simple way to access medications and it’s the opposite. The amount of calls between my insurance, pharmacy and nurx is unacceptable. I paid $40 for a consultation months ago and I still don’t have my prescription. I’d much rather have gone in person to a doctor at this point.

What a scam. They tell me my insurance doesn't cover my medication which is not true and then keep my money

I am not one to really write reviews unless theyre definitely needed. I’ve been with the Pill Club for yearsssssss, and recently they collabed with nurx, which I had hope. Unfortunately, my experience has been terrible. They said they made a mistake and forgot to use my insurance so they charged me, which i don’t mind paying the difference, but they never refunded me when they ended up fixing the situation, and then continues to say “we can’t work with your insurance at the moment” and then basically says this is how much your next batch will cost. Bruh. I’ve never had such a headache when I was receiving product from The Pill Club. This company has made me miss days on my birth control because they stated my next pack would be delivered, yet when I checked to track the product, it hadn’t even processed yet, and then a few days later they just canceled it altogether. This company is complete BS. I have no idea why The Pill Club left them their legacy.

absolutly no customer service, they take your money immediatly and ive yet to get a response for 4 days. went to a different site and was able to get my prescription within hours and zero hastle. DO NOT PUT YOUR CARD INFORMATION on this site unless you plan on letting them charge you $65 for nothing. i have called the sup[port line 4 times with hold times over 30 minutes and no results. im going to have to cancel the card registered with them and eat the $65 at this point. EDIT i did recieve a refund after holding for a very long time.... just put the phone on speaker and wait it out