NurxReviews of nurx.com

I used NuRx for a year and was very happy. Now it’s time to renew and I’m having all kinds of problems and NuRX is TERRIBLE!! I had to repeat my renewal survey from NuRx SIX times and kept getting the result that my BCPs would cost $840!! Last year they were $90! When I have sent messages to NuRx, NO ONE responds. At all. I had to Google their customer service # because it’s not listed on their page. It took two calls because no one responded after the first call. The second rep GUARANTEED I wouldn’t have trouble so I wearily went through with my order. I got a response that my BCPs aren’t available and I could be switched to a different pill or pick them up in a local pharmacy. I don’t want to do either. This week has been a total hassle. I want my $25 fee back after all the hassle this week has been and I REALLY want someone to just reply to my messages. I truly hate NuRx and I feel lied to and stolen from : ( Stay away from these thieves

I’ve been using Nurx for years with no issue until this year. They sent me multiple different brands that made my hormones go crazy, so I had to require them to use the name of the brand I’ve been using… it’s the first time this happened in all my years using them. Then they tell me, in the 9th month of the year, that my insurance suddenly doesn't work. The way to get around it was sending to my pharmacy, no biggie. They said they sent my specific prescription to my pharmacy, but it wasn't that brand, and that it was the pharmacy's fault, not theirs OF COURSE. They used to be a worry-free alternative to getting birth control but I've had more issues this year than I have in all the years I've used them. I don't know what happened, but it's clear they have new leadership that cares more about the bottom line than it's customers.

Terrible, It's been 3 months of trying to deal with nurx and getting no where with their practically non existent customer service, a waste of time and nothing but a headache. I miss pill club, never had an issue with them it's a shame they transfered over to this trash.

I have bad hyperpigmentation and I wanted hydroquinone to treat it. If you do it right now, go search on google ‘hydroquinone’ and two sites (sponsored) will pop up which is Nurx and Musely. So Nurx caught my eye and you could get anything on the app without going to the doctor. So that’s why I was cool with me purchasing stuff on Nurx. They charged you for the Doctor consultation and the product. Plus $3 dollars extra. I purchased it and even asked them question ‘can I wear makeup’ ‘what will my morning/night routine will be and they answered! Different person thou. They even apologize for them talking long. Then about 3 days later I went on trust pilot. As u can see, the reviews are😐 So then I started to worried and pray to God- “Please don’t let them take my money.” Like literally. The package came after I came from church (On a Saturday) and I thank God because I didn’t want them to scam me. I read a lot of reviews saying they got scam but I got my product and I have been using it every since! So to each their own. Our experience may differ🤷🏾‍♀️

Do not trust this company! What was I thinking?!! Biggest mistake ever. Never again!

0 stars. Stay far away. Note how all reviews are people coming from Pill Club to Nurx and having the worst experience. Nurx you should be ashamed screwing over all the Pill Club clients you absorbed and you should have never purchased it given your companies incompetence. Shame on all of you for slow response time, late deliveries, and terrible customer service.

I would give them 0 stars if possible. I had to get my medication refilled and no body was responding to my messages about refilling it. Like what? Isn't that the one job if this company??? It's just so incredibly irresponsible to mess around with people's medicine like this

Absolutely awful company! I was using the Pill Club(whom was ten times better then this crap hole company) but they were bought out by Nurx. I've been waiting for a response for 5 days now! I really need my birth control prescription refilled and they refuse to take my insurance! The pill club had zero issue with my insurance. I'm almost out of my prescription, I've sent them message after message with no response! I finally left them a nasty message, told them to cancel my account and blocked them! They are extremely incompetent! Customer service is awful! I will be telling others to avoid this horrific company. The Pill Club was wayyyyy better and took care of their customers! Bye Nurx, you're extremely worthless and a nightmare.