Bar
Expect to be charged indefinitely even if you cancel subscription or delete billing information
I couldn't hate a company more than I do Numerade. Never Ever! give this company your credit or debit card information. I've tried canceling so many times via the platform and even deleting my billing information there and via email with their customer service and they always give convincing responses each time that they've successfully canceled the subscription and won't charge me again. Then you wake up to an $18.99 charge and I promise you that so long as they have that information, whether you unsubscribed or deleted your billing information, they'll charge you their subscription fess again and again till you're forced to cancel your card and get another. Numerade, my experience with you, makes me deeply hateful of your company. I wouldn't want anyone else to share my experience with this or any other fraudulent company (like Numerade).
Response from NumeradeMay 12, 2023
Hey Bar. Thanks for leaving us a review. We are unable to locate your account with the limited information available. Feel free to DM us or provide your information so we can locate your account. Users have two options to cancel: self cancellation in the billing portal, or, asking our support team to do it manually. We do share on all support tickets that if a user is providing us incorrect emails (i.e, uses multiple emails for various services) that is not the email they used to signup, any and all cancellation attempts will fail, as an unlinked email will have no active subscription. This may be the case here, however, we need more information to confirm. Thank you.