NuLeaf NaturalsReviews of nuleafnaturals.com

Nuleaf Naturals used to be a great company but something has happened. They treat their customers like crap and are no longer the honest company providing great products that they used to be. Although their products are good quality their customer service and business procedures are lacking and I don’t trust them anymore. I recently was traveling and ordered some gummies to the hotel was staying at. I paid an extra $6 for a $40 product to be expedited with 1 day overnight shipping. My product did not arrived and when I contacted them their customer service was rude and really unhelpful. They advised me that the product was on its way but still a week later no tracking number not that it matters as I’ve left the hotel and am not going back. Luckily made the purchase with my Amex so I’ve already contracted them and advised them of the situation and they will reverse the charge for me. But really this company sucks and should be avoided. There’s tons of other companies that provide great CBD products that won’t be a challenge to deal with like these guys are.

The product was great. Delivery took longer than expected, but customer service was great.

Love this company's products! I use multiple gummies, tinctures, and pet products. My husband and I previously bought from CBD FX, but we like these products much more. Customer service had gotten bad, but it seems like they fixed the problem thankfully.

The prices are amazing , you cant go wrong with that. Shipping was prompt. over all pretty good experience so far.

Poor customer service… haven’t been able to log onto the site for over 48 hours… CS says they sent a link but they didn’t…shipping is a nightmare… have to wonder if these problems have also affected the quality of the products…was once an outstanding company but not anymore… customer for 7 years but I’m heading over to Lazarus Naturals… I’ve lost confidence in this company and can’t no longer trust them to deliver a first rate product. and because I complained to customer service about the unacceptable shipping and now because I couldn't get online my login screen says.."invalid credentials". I guess they block you when you give poor reviews/and contact customer service about their poor service.....owned by a Canadian company called High Tide since 2021....explains all the problems I guess

NuLeaf Naturals is a total scam! They had me buy a $30 membership for 1 year, and then after just 1 month, they said they could no longer ship the CBD capsules to me because they changed their policy. I asked for a refund of my membership, and they refused. What type of customer service is that?

I placed an order that was shipped promptly. Unfortunately, the order was incomplete, and I only received one of two items. Attempting to reach anyone at NuLeaf was an absolute Herculean task, with their phone number, chatbot, and website all saying to email them, which I have done five times now with no response. Shady business. Avoid at all costs and go with a more reputable organization. They used to be great, but I'm not sure what happened.

So sad to leave this review as I used to love this company! Products were high quality and affordable. They seem to have had a drastic shift in how they do business (including major price slashing?). I ordered 9 days ago and my order still has not shipped. After struggling to get in touch with anyone who isn't feeding responses from ChatGPT, I finally canceled my order. There are tons of great alternatives out there that I will be utilizing. In the meantime, I hope they get it together.