National UniversityReviews of nu.edu

I enrolled at National University this past Thursday and unenrolled today on Monday. I sent my transcript to the register office through the National Student Clearinghouse on the 18th and National University retrieve it on the 18th. On Monday, two days later, I received a message in the message center saying that I need to submit my transcript. I tried calling the registrar office numerous of times but no answer, just voicemail. I had been calling since 8:00 a.m PST. I also tried to call my advisor, who I was told was in the office, but also, the call went to voicemail. I also had a question about the credential I would receive but was told that I have to email the credential department and they couldn’t transfer me to them or provide a number. Once I realized that no one answers their phone except enrollment advisors I unenrolled quickly. I currently work in education and it is unacceptable for students to not be able to get in touch with someone in a department(s) to discuss their educational concerns. This is supposed to be a “University?!”

seems like everyone who works for them answering phones, responding to emails or replying to chats is INCOMPETENT AND USELESS! they don't tell you information you need to know, you have to figure it out on your own. you send an email and they either never respond or they don't respond for several weeks. you ask a question and they give you the run around and incorrect information, causing you to have to contact multiple different people to get what you need. The courses on their online portal are often incorrect with major errors like missing information, broken links, missing assignments, and incorrect answer choices selected. if i didn't need this program and to finish quickly i would transfer out immediately. worst university i have ever attended.

I am writing to express my deep disappointment and frustration regarding the recent communication about the graduation ceremony on October 26, 2024. Despite diligently following all necessary procedures and meeting all academic requirements, I have been informed that the graduation is at capacity and I am now placed on a waiting list. This situation is both unacceptable and disheartening, especially considering the significant financial investment my family and I have made in my education at National University. After successfully defending my dissertation on July 10th, I followed the guidance provided by my advisor and made arrangements for my family to attend the graduation ceremony. My family, including members traveling from Trinidad, an out-of-country location, and others who purchased non-refundable flights to San Diego, have now incurred unnecessary expenses due to the school's failure to properly plan and manage its graduation ceremonies. It is unreasonable to expect students and their families to find affordable flights within a short notice, especially for international travel. The school's decision to place me on a waiting list is both unfair and impractical. I have never experienced a learning institution denying a student graduation ceremonies due to their negligence. This is a clear indication of a systemic failure on the part of National University to properly plan and manage its graduation ceremonies. I am requesting that an exception be made in my case to allow me to attend the graduation ceremony on October 26, 2024. If this is not possible, I would like to request a full reimbursement of my family's travel expenses due to the school's failure to provide adequate communication and planning. I hope that you will take this matter seriously and address my concerns promptly. If this issue is not resolved to my satisfaction, I will be forced to pursue all available legal remedies, including but not limited to filing a complaint with the appropriate accrediting agency and seeking legal counsel. Sincerely, Malik Ashanti Student ID: 392937488

If I could give it a -15, I would. I did my undergrad, and I'm doing my postgraduate program at National. I will warn every person thinking about coming to National. Please don't do it. When I first arrived at the National OMG, it was terrific, and that's in 2017; they had fantastic advisors who were top-of-the-line. They were there for you every step of the way. If you had a question, they had an answer. I felt proud to be a national student and a mother. But after COVID, the nation has taken a nose dive. Their advisors don't care if you walk blindly into a new program. Please don't have me start on the financial team at National. They need to do better. The students that come here are mothers and fathers and working professionals, and we need to feel that we are being helped and not that we are wasting our time and money in a school that doesn't care if their students are thriving or not. DO BETTER NATIONAL. We want an excellent education and feel we are being helped through our academic journey.

I started with Northcentral University and they merged with National University. I was in the Psychology Ph.D program for 3 years. I ended up stopping because it was a complete waste of money. The dissertation I wanted to do was clinical related and they aren’t able to do anything clinical related. That however is not why it was a waste of money. It is a waste of money, because in a Ph.D program you should be connecting with others, with your professors, networking, conducting research…etc. You don’t get any of that here. In the 3 years I was there the lengthiest conversation I had with anyone was my professor and it was in week one of each class where you do a 5 min meet and greet. The professors don’t do any live lectures. You pay 3,100k each class to just read a book or online articles. You could accomplish this at a library for the cost of a library membership, which is free. Don’t waste your time or money like I did. I wish I had quit sooner.

I used to go to this university, got my MFS and was able to get the book that they weren't sure would be released back out to me from their library so they were so great about paying for my book to send me. You have to be persistent with them to get them to respond is where I see some low reviews and even to email them. They will respond eventually.

If I could give this school a 0 I would they scammers expensive and they kept messing up my financial aid now they say I owe them but Im about to sue them

The professors are friendly, but the financial aid entry team is useless. They keep pushing everything back, and now I owe over $8,000 in tuition. They told me it would take another 4-8 weeks to process plus more weeks for disbursements even though THEY HAVE EVERYTHING ON FILE. I want to know who I can complain to so I can get my aid processed ASAP. This is silly, I started classes in April and now may have to wait until August or September before any aid is formally processed.