National UniversityReviews of nu.edu

The courses were very flexible and the curriculum was very relevant. My only critique would be that the quality of professors vary. Some are clearly passionate about teaching and their discipline. Others are focused on managing the class rather than teaching the class.

National University is, without a doubt the hardest school to communicate with. Their financial aid department is lacking in general knowledge of how this schools funding works. It also has a lack of consideration for their students financial well being. Processing takes months to complete and you will not be notified of any refunds or changes to your account balance unless it's in their benefit. I am still missing my award letter and I have been a student since October 24th. It is February 15th. I receive very little, if any contact back when reaching out and leaving messages. If you are thinking of attending here, beware. It is an uphill battle for everything except the actual classes, which are good. I know that they will probably attempt to address this post in order to make themselves look empathetic but they have had every opportunity to rectify this up t o now. It has been months of unreturned calls and emails. I have no idea where my money is!!!!

Teachers are awesome, patient, and very understanding to all Knowledgeable and flexible

My next financial aid dispersement is due in February but the financial aid rep said processing time is now 8 to 10 weeks. I need the money, that I borrowed and I have to pay back, for living expenses. This time frame is unacceptable. Update: 2/8/23- I sent an email on 1/16/23, as suggested by NU's reply, and have not heard back from anyone.

I applied for an MA in Counseling program. There was a delay due to required reference letters. In December the last letter was submitted. I followed up in early January and was told that 1 letter was still missing. I advised them that the letter was submitted in early December and they countered with holiday school closures. I'm at the end of the month and yet to have anyone follow up with me.

The publish a scholarship program called Fast Track Scholarship. The goal of the scholarship is to encourage students to take and complete classes quickly. Eligibility is complete 13.5 and the next class tuition is free, provided the student completes the 18 quarter units within a six moth period. I completed the 18 units within a six month period and after multiple emails and conversations, as well as five months after completing the classes, I have not received a denial nor an approval for the scholarship. I completed all my classes for graduation of two single subject credential program and have not yet graduated nor had my application for my teaching credential submitted.

The MPA program itself is good. My complaint is the price that I was given before signing up is not the price I ended up paying. There was about a $10,000 discrepancy. There was an illusion that every third or fourth class would-be free and a Twenty-five percent discount applied. This was not the case.

Being part of the National University while completing my Masters Degree was a positive experience in my life. Even though all my classeswere online classes I felt part of the NU community and I always found the help I needed to graduate.