National Tire & BatteryReviews of ntb.com

Shortly before arriving in Chesapeake,Va after a long drive from PA, my engine light came on and my car was running very rough. I drove straight to NTB and made it to the lot before my car totally shut down. I was greeted by Austin and he was very polite and helpful. He understood the urgency and told me he would be in touch. I got a ride home and waited to hear back. Communication was excellent with Austin as well as Mike. I was so happy that my car was ready to go the next day. Austin was my hero! 🦸‍♂️

Recently went in to get a nail repaired in my front driver side and tire rotation. I asked for the tire pressure to be checked. Well I had to ask for a valve cap that was not put back on. The tire pressure on all 4 tires are 41,36,34,36 no consistency. And then I get home and the tire weights used to balance the tire is on the driveway.

The techs were extremely good. The Customer service was amazing. Truly a 5 star experience.

My wife purchased four tires for her 2020 Lexus ES350. The car was returned with grease marks and smudges on the B pillar, inside driver door, steering wheel, gear shift, etc. I have photographs to document. She called the local NTB shop and they said they’d clean it upon her return. She would rather detail the car by herself than return to them. This is extremely poor and inconsiderate service and I do not blame her. In the future we will take our business elsewhere.

At the NTB on Aurora Road, I had a pleasant experience because they were very transparent and didn't leave me in the dark concerning my car's condition. After calling and searching different auto repair shops for a needed repair, it was quite refreshing that Dan ended my whirlwind of a search with the great service that I needed. Way to go Dan and the team! It's been a real pleasure. Til next time.

We live in Alexandria and were on a 3 day vacation to VA Beach. On the last night (Saturday) we got a flat tire. Sunday we took the car (on a donut) to Firestone but they were busy and could not get to us until the afternoon. A gentleman in the Firestone waiting room recommended NTB. We drove to the Laskin Road NTB and they took us immediately. Not only did they replace the tire but they returned all tools and donut to their proper places in the trunk. We could not have been more satisfied.

Team members went above and beyond to accommodate my automotive needs while traveling. All were cordial, knowledgeable and pleasant. Highly recommend the Apex location.

I use NTB for all my cars.. including a BMW. Mitch and Dave at the Willoughby store are always very helpful and honest about problems that arise when they are working on my cars and make sure all the details are taken care of. I have become used to having to wait sometimes because they make sure they take care of everyone with the same thorough service that they give me.