National Tire & BatteryReviews of ntb.com

Ryan at the ntb on rt11 in Winchester is the worst help ever he knows nothing about cars an he overcharges do not got there the ntb in town by Walmart is so much better an way more knowledgeable not a bunch of kids playing in a shop because Ryan dads is the districts manager for the ntb on east coast so he’s is a priveledhed manager did not earn nothing to get there

NTB is handing out $20 Valvoline Perks rebate at time of the service. However NTB is not signed up with Valvoline and the rebate will not be honored. I spoke directly with Valvoline Perks center and went back to the store manager. its not an honest way to do business. Service & Integrity has declined under Mavis.

Never have a problem scheduling an appointment. Work is done right and explained thoroughly.

came in at 8:30 for tire repair. Was told it would be 45 minutes. Told them ok and went and had breakfast. came back at 9:15 and truck was in shop on jack with hood up and tire sitting by tire machine. 15 minutes after i got back service writer brought me my air filter to look at. Told him no thanks I had a service plan with dealership. at 9:39 i walked out and asked how much longer my tire was going to sit by machine before it got fixed. He said he would check on it. 5 minutes later someone started working on tire . At 10:10 I was told truck was ready . Went to counter and was told I owed 29 dollars for repair. I asked if that was covered under warranty and he asked if I bought the tires there. I said yes and he removed the charge.

Chris and staff are very friendly and professional. I've been going to this location for years and this is why. Too, Keith (mechanic) is my go to man for a job well done. He's very thorough and professional. Very hard to find "good customer service" these days, that's sadly anywhere you go. But, you'll find it here !!

service for alignment done on 03/19/2024. Staff was courteous and prompt .will recommend NTB for other family members.

The service receive was efficient and extremely convenient. John, the service manager located in the NTB at North Augusta, solved my issues in a matter of minutes.

I had a Problem with my tires rubbing my fender went to a couple shops told it was my rims and tires which was new causing the tie rub they said the shocks were good stopped By NBT in winston salem on north point BLVD Guy told me it was my shocks i said the shops i went to said it was not the shocks NTB replaced shocks fixed the problem told me to drive it for a while if it rubbed bring it back stand by there work I recommend this shop for great work thxs