Novo InsuranceReviews of novo.us

Response from Novo InsuranceJul 18, 2025

Thanks for shout out! We're happy to hear that you're loving the Novo app. We'd really appreciate if you can also share your experience on the App Store to help spread the word. Your feedback is what helps us grow.

Response from Novo InsuranceJul 18, 2025

That's what we're all about. Providing great rates for safe drivers. We're happy to have you as well!

Response from Novo InsuranceJul 14, 2025

Hi Cleo, Thanks for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating it must be to receive a different rate than what was initially quoted. We strive to provide accurate quotes, but sometimes, changes can occur during the underwriting process. Especially if some items are discovered during the review like a lapse in past insurance coverage. We'd love the opportunity to address your concerns. We want to ensure you have a clear understanding of your rate and any adjustments that may have been made. Feel free to reach out to our support team directly by phone at 866-862-7757 so we can walk through your policy details and provide more clarity.