Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

372 approved reviews, newest moderated first

Angela
Aug 25, 2024
Working so far
Have been using the insoles for a few weeks and they are making a difference. Really pleased.
Response from Norelie UKAug 26, 2024
Dear Angela, Thank you for taking the time to share your experience! We’re thrilled to hear that the insoles have made a difference for you and that you’re pleased with them. Your satisfaction is incredibly important to us, and it’s wonderful to know that our product is helping you. If you ever need any further assistance, please don’t hesitate to reach out. Thank you for choosing us, and we truly appreciate your feedback. Best regards, Norelie
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Sandy
Aug 24, 2024
Order came in good time
Order came in good time, I needed them not only for bunions but back pain as my ankles do roll in and cause the back problems, since wearing these my back has been really good
Response from Norelie UKAug 24, 2024
Hi, Thank you so much for your positive feedback! We're thrilled to hear that the insoles are not only helping with your bunions but also making a difference with your back pain. It's wonderful to know that they are providing the relief you needed. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
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Doris B.
Aug 23, 2024
So helpful
I was having trouble completing my order on line so sent a message on their site late at night. The following morning I had a call from Fab who took all the details and placed my order for me, including the discount which should have run out. Excellent service and I look forward to being bunion free by Christmas! Thank you for your help Fab.
Response from Norelie UKAug 23, 2024
Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that Fab was able to assist you effectively and ensure you received the discount. We’re thrilled that you’re satisfied with the service and are excited about your journey to being bunion-free! If you need any further assistance or have more questions in the future, please feel free to reach out. Thanks again, and we wish you all the best!
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Trevor X.
Aug 23, 2024
Good product
I ordered the insoles, they were delivered on time, and best of all they make walking more comfortable. So thank you.
Response from Norelie UKAug 23, 2024
Hi, Thank you for your wonderful feedback! We’re thrilled to hear that the insoles were delivered on time and that they’ve made walking more comfortable for you. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re here to help!
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Mrs J F.
Aug 23, 2024
Felt when I walk my posture was much…
Felt when I walk my posture was much improved. Make sure your shoe has space as it does make your shoe tighter.
Response from Norelie UKAug 23, 2024
Hi, Thank you for your positive feedback! We’re delighted to hear that you’ve noticed an improvement in your posture. We appreciate your tip about ensuring there is enough space in your shoes, as the product can indeed make them fit tighter. If you have any further questions or need assistance, feel free to reach out.
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Mrs Deirdre R.
Aug 22, 2024
Very quick to sort out a problem with…
Very quick to sort out a problem with on line payment. Very helpful agent polite and informative.
Response from Norelie UKAug 22, 2024
Hi, Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you efficiently and that you found them helpful and polite. If you have any more questions or need further assistance, please don't hesitate to reach out.
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Jane H.
Aug 21, 2024
The product is great
The product is great, I purchase 3 pairs of insoles abit sceptical but to be fair they're the best off the shelf insoles I've had, I've only used them in my golf shoes so far but they're really comfortable and a fraction of the price of my custom fit insoles, will definitely recommend them.
Response from Norelie UKAug 21, 2024
Hi, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding our insoles to be both comfortable and cost-effective. It’s great to know they’re making a difference in your golf shoes. Your recommendation means a lot to us. If you need any further assistance or have any questions, feel free to reach out.
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Jacqueline C.
Aug 21, 2024
No product , wrong product , …
Unfortunately I have not had the same experience as others reviewing this company . First when I queried where my order was they had no order and I had to send proof! Then a package came that was not the insoles I had ordered. The event I needed the insoles for came and went . I found them very slow at replying and not bothered that I never received anything . I just asked for a refund but …. still awaiting a reply and waiting for my money back . Very disappointing
Response from Norelie UKAug 21, 2024
Hi, I apologize for the issues you've experienced with your order. It's disappointing that you faced delays, received the wrong product, and encountered slow responses from us. Please know that we are prioritizing your request. Your satisfaction is important to us, and we regret that we let you down. Thank you for your understanding. We are here to assist you further if needed.
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