Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

372 approved reviews, newest moderated first

Di T.
Oct 2, 2024
A wonderful Company to deal with and an excellent product.
I saw the Norelie advert for Comfysole on Facebook and decided to give them a go. I wasn’t disappointed and they have been an excellent purchase. I took advantage of the ‘buy 3 pairs and get 2 free’ offer and before long they were all being used. The comfort and benefit they brought to my walking was excellent. So much so that I sent a repeat order. A wonderful company to deal with and speedy delivery. Highly recommended xxx
Response from Norelie UKOct 3, 2024
Hi, Thank you so much for your wonderful feedback! We're thrilled to hear that the ComfySole insoles have made such a positive difference in your walking and that you’re enjoying the comfort they provide. It's fantastic that you took advantage of our offer and placed a repeat order! We truly appreciate your recommendation and are delighted to have been able to provide you with a speedy and satisfying experience. Should you need anything else, don’t hesitate to reach out.
Report
MikeIrwin
Oct 2, 2024
Compression socks
I bought the compression socks with open toes more in hope than expectation as I have moderately severe peripheral neuropathy affecting my feet and lower legs. whilst the socks could only help my feet and my calves contribute significantly to my pain and instability, the socks do seem to have improved the problems with my feet. In particular, i have often felt severe cramping in my feet whilst cycling and walking. With the socks (so far...) that problem appears to have stopped. My feet do also seem to feel more comfortable. However, I have had the socks for just under two weeks so it is early days to come to any conclusions....
Response from Norelie UKOct 3, 2024
Hi, Thank you for sharing your experience with the compression socks! We’re so glad to hear that they’ve helped alleviate some of the cramping and discomfort you've experienced, especially with cycling and walking. It’s great to know that your feet feel more comfortable, even if it's still early days. We appreciate your detailed feedback and encourage you to continue using the socks to see further improvements over time. Should you need any assistance or have any questions along the way, please don’t hesitate to reach out.
Report
Janice T.
Oct 2, 2024
Just what I wanted
The product I bought was really good, well made and did exactly what I expected. Very comfortable and has made a difference!
Response from Norelie UKOct 2, 2024
Hi, Thank you so much for your positive comment! We’re delighted to hear that you’re satisfied with your purchase and that it has made a difference for you. Your comfort is our priority, and it's great to know that our product met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Report
Mrs Sue A.
Sep 28, 2024
I had started having problems with my…
I had started having problems with my big toe joint, pain and cramp and having seen your advert I decide to get some of your insoles. I have been using them in my walking shoes for a few weeks now and so pleased with them and already have less pain in my toe joint. Would definitely recommend them.
Response from Norelie UKSep 30, 2024
Hi, Thank you so much for your positive feedback! We're thrilled to hear that our insoles have helped alleviate the pain in your big toe joint and that you're enjoying your walking shoes more. Your recommendation means a lot to us! If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Report
Mrs Jean W.
Sep 27, 2024
Best insoles, in my opinion, for bunions.
Company were helpful when I made an error in my initial order. I find their product, Comfysoles, to do what they claim. i e make walking more comfortable by correcting position of feet ( suffer from bunions) and actually reducing the size of my bunions. The product is not overpriced, and offers good value compared with others I have bought. Also works better than NHS insoles.
Response from Norelie UKSep 27, 2024
Hi, Thank you so much for your kind words! We're thrilled to hear that our Comfysoles have made a positive difference for you, especially in addressing your bunion discomfort. It's wonderful to know that you find our product effective and valuable. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support!
Report
Luke F.
Sep 26, 2024
Knee massager none delivery
Knee massager none delivery. Norelie UK portray that they are from the UK. I paid for express delivery but it is now 14 days after my order and I keep getting told it will be "today or tomorrow". I would not have ordered if I was aware that the item was coming from China. Beware of the possible delay.....even if you pay for the express delivery. I will submit a more positive review if the item ever arrives. The item finally arrived. I have an injured elbow that I am awaiting steroid treatment. I put the massager on my elbow and it got better after the first go. I have now cancelled my steroid injection. My knees have already improved. Well worth the wait but just a pity about having to pay for express delivery when I could had it delivered the same time for free. Maybe I will get the delivery cost refunded???
Response from Norelie UKSep 26, 2024
Hi, Thank you for reaching out to us regarding your order. We sincerely apologize for the inconvenience caused by the delay in the delivery of your knee massager. We understand how frustrating this situation is, especially after paying for express delivery. Your feedback is invaluable, and we will make sure to escalate your concerns regarding the shipping process. To assist you further, please provide us with your order details, and we will ensure that they are forwarded to our relevant team for investigation. Once we have your information, we will contact you directly to provide updates on your order status. Thank you for your understanding, and we hope to resolve this matter promptly.
Report
customer
Sep 25, 2024
Good customer service
Good customer service Very friendly and professional I was well informed on my order. Fab was fabulous!
Response from Norelie UKSep 26, 2024
Hi, Thank you so much for your positive comment! We’re delighted to hear that you had a great experience with our customer service. It’s wonderful to know that you felt well informed and received friendly, professional support from Fab. Your satisfaction means a lot to us! If you have any further questions or need assistance, please don’t hesitate to reach out.
Report
Dave M.
Sep 24, 2024
Great product (insoles) and great…
Great product (insoles) and great customer service (correcting an incomplete order delivery). Bought one pair to try, then tried a cheaper alternative from eBay for comparison- which was rubbish - so ordered another 5 pairs from Norelie. Thoroughly recommend, visible improvement in bunions and great foot support.
Response from Norelie UKSep 24, 2024
Hi, Thank you so much for your fantastic feedback! We’re thrilled to hear that our insoles have made a visible improvement in your bunions and provided great foot support. It's also wonderful to know that our customer service met your expectations during the order correction process. We appreciate your recommendation and are delighted to have you as a customer. If you need any further assistance or have questions about your future orders, please don’t hesitate to reach out.
Report