Nordic KnotsReviews of nordicknots.com

We bought the Boho in the cream mix, and it is every bit as gorgeous and luxurious in person as the photos indicate. Our only critique—as others have mentioned in reviews—is that the rug is not quite cut perfectly straight. It isn't too noticeable once the furniture is down, but unfortunate nonetheless.

Great! I would come back to buy more after buying two rugs. They are beautiful.

I bought two rugs. I love the quality for the price. And the style. I always received prompt service when I contacted customer service. I feel these are very luxurious and highly recommend.

Perfect customer service on a bespoke order. The team made everything easy. Thank you kindly! I love my carpet.

Beautiful rug fast and easy delivery.

Delivery was later than expected. Quality didn’t look as good in person.

Love our rug so much! The pad needed to be stretched a bit to not have any lumps in rug when laid down, but it's so beautiful and makes us so happy!!

Everything about my custom curtain order has been miserable. I ordered 94" curtains and a curtain rod from Nordic Knots in November. When I received the curtains four weeks later, the rod was not included. I reached out and was told that the rod was being shipped separately (despite my receiving only one tracking number and shipment email). Okay fine. When I finally received the rod, I went to hang the curtains. And at that point learned that neither curtain was 94" as ordered. Which - while really annoying - would be less of an issue if the curtains were at least both the same, wrong length. But they weren't. One curtain was 93" and the other curtain was 93.5". Meaning they looked crooked and stupid when hung. I reached out to customer service to inquire about a solution. The rep I spoke to recommended that I send the curtains back for alteration and assured me the alterations would only take a few days to complete. Given the quick alteration time, I agreed to this process and mailed the curtains back. I retained a shipment receipt and confirmed that Nordic Knots received the return shipment on Feb. 10. It is now over three weeks later and Nordic Knots has failed to complete the alterations and has not shipped the curtains back. What's worse is that the company only communicates with me at my prompting. I've purchased rugs from Nordic Knots before and as a new homeowner need curtains for every room in my house. While I previously considered using Nordic Knots for this endeavor, I will never purchase curtains from them again. It has been such an absolutely horrendous experience with no transparency or accountability on their end. Given the price point of this item, I expect much better.