brendan
Cheap shipping materials hurt product.
The pad came in with the plastic cover ripped open and the pad dirty under the rip. The tube the rug was wrapped around was broken in the middle. Seems like your shipping materials need to be upgraded.

Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
Nordic Knots (nordicknots.com) has 619 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listing619 approved reviews, newest moderated first
brendan
The pad came in with the plastic cover ripped open and the pad dirty under the rip. The tube the rug was wrapped around was broken in the middle. Seems like your shipping materials need to be upgraded.
Justin
Rug was not in stock even though started so on the site. Shipping took weeks and ended up arriving when we were away and could not accept the item. Customer service was helpful but still seems that there is a disconnect between them and the fulfillment team. However, the quality and appearance of the piece goes a long way to make up for any inconvenience. Very happy and still daydreaming about the curtains!
Response from Nordic KnotsOct 21, 2026
Hi Justin, Thank you for taking the time to leave a detailed and very helpful review. We will take the comments and circulate this internally. We look forward to helping you on your next project.
Jen
Everything was easy. Quality is amazing. My rug completes my dining room! I could not be happier. Designs and colors are chef’s kiss.
Response from Nordic KnotsOct 20, 2026
Hi Jen Thank you for the review. Please feel free to send us images, we love to see how our rugs are used in different spaces. We look forward to helping you on your next project.
BABAK B.
Amazing quality rug and fast delivery!
Response from Nordic KnotsOct 20, 2026
Hi Babak Thank you for the review. We look forward to helping you on your next project.
Adelaide
I have never received my rug. I called 5 times, no one knows where my rug is.
Barbara
Ease of ordering and delivery as stated from when I ordered.
Response from Nordic KnotsOct 20, 2026
Hi Barbara, Thank you for the review. Glad the delivery came as stated. We look forward to helping you on your next project.
Evelina
Väldigt nöjd med min bruna matta. Så fin färg.
Response from Nordic KnotsOct 20, 2026
Hi Evelina Thank you for the review. We look forward to helping you on your next project.
Adrian S.
Great service, great time responces. Fantastic product
Response from Nordic KnotsOct 20, 2026
Hi Adrian, Thank you for the review. We look forward to helping you on your next project.