Noor QalbReviews of noorqalb.com

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the missing order and the lack of communication. We understand how disappointing it must feel to place your trust in us and then not receive your item or a proper reply. Your feedback is taken very seriously, and we want to make this right by reviewing your case directly and ensuring you receive the proper resolution. Please send us an email through [email protected] with your order details so we can look into this further and process the refund or resolution promptly. Your trust matters to us, and we are committed to addressing this with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the delay, the concerns regarding product origin, and the disappointment with the quality. We understand how upsetting it must feel to expect a London‑based handmade item and instead see it shipped from China, leaving you dissatisfied with both the product and the advertising. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and provide the necessary resolution. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the delays, the incorrect engraving, and the repeated disappointment with the replacement. We understand how upsetting it must feel to order a personalised necklace for such a meaningful reason and then receive the wrong item twice, without the proper resolution you requested. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and ensure the proper resolution, including a refund if preferred. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by receiving the wrong name on your necklace and the lack of response from our team. We understand how frustrating it must feel to expect a personalised piece and then be let down both by the product and by unanswered communication. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and ensure the proper resolution, including a refund if preferred. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 18, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the long delay, the missing necklaces, and the concerns regarding product origin and advertising. We understand how upsetting it must feel to place your trust in us, wait for over two months, and then feel let down by both the service and the communication. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and ensure the proper resolution, including a refund if preferred. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 15, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by receiving the wrong order and the lack of response from our team. We understand how frustrating it must have been to expect a personalised gift for such an important occasion and feel let down when the item arrived incorrectly and communication was not followed through. Your feedback is taken very seriously, and we want to make this right. Please send us an email through [email protected] with your order details so we can review your case directly and ensure the proper resolution. Your trust matters to us, and we are committed to addressing this promptly with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 15, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by the concerns regarding product quality, incorrect items, and unanswered communication. We understand how disappointing it must feel to place your trust in us and then feel let down by both the products and the service. Your feedback is taken very seriously, and we want to make this right by reviewing your case directly and ensuring you receive the proper resolution. Please send us an email through [email protected] with your order details so we can look into this further and process the refund or resolution promptly. Your trust matters to us, and we are committed to addressing this with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 15, 2026

Hello, We’re very sorry to hear about your experience and the disappointment caused by the delay, the wrong order, and the concerns regarding the quality of the jewellery. We understand how frustrating it must have been to expect personalised necklaces and feel let down when they arrived incorrectly, with poor material, and without a full refund despite your request. Your feedback is taken very seriously, and we want to make this right by ensuring you receive the proper resolution. Please send us an email through [email protected] with your order details so we can review your case directly and process the full refund promptly. Your trust matters to us, and we are committed to addressing this with transparency and care. Sincerely, Aisha Customer Support – Noor Qalb