Shagi G.
Poor Customer Support
Their products are good quality , but their prices are very high and the worst is their customer support. they never reply an email or call.

We create the most functional gear ever to inspire confidence for life on the move.
NOMATIC (nomatic.com) has 528 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shagi G.
Their products are good quality , but their prices are very high and the worst is their customer support. they never reply an email or call.
Tony D.
Great product and outstanding customer support! Experienced delivery issues with my order. Customer support resolved them within 24 hours.
Dakotah C.
After two years my zipper broke which is fine because of their excellent warranty! The bag has lasted me through a lot and taken a bit of abuse as I take it everywhere I go. I will always be a NOMATIC customer knowing that me and my bags will always be taken care of and are excellent at what they do.
Sakar S.
Best company for your travel gear! Good quality, excellent customer service, and amazing warranty. What else could we ask for. Peak Design, Timbuk2, and Osprey have nothing on Nomatic!
NZ
This is the only wallet that I could ever get my other half to use and he's had one since Nomatic's very beginning. His last one was so beat up but still completely functionable that I thought I was going to have to steal it in order for him to let me replace it 🤣🤣🤣. Highly recommended.
Tobin
Incredible backpack that lasted me years of intense usage. Eventually the zipper broke (which was probably a result of the extreme stress I put on it) and I contacted customer service. Within minutes they already had me set up for a replacement because of their lifetime garuntee.
DM
I can't even begin to express how happy I am! The talented Brie from the Customer Service Team went beyond the call of duty to obtain a product sold out when I placed my order. However, because I am finally traveling, l was concerned I wouldn't receive it in time. Amazingly, after her further research, Brie obtained the product! I am over the moon and am looking forward to receiving it. It was refreshing to speak with someone who listened, cared, and understood my urgent needs. I am so relieved and grateful for her persistence. I feel valued and am looking forward to buying more of Nomatic's products.
Cedric L.
The warranty fulfillment process was straightforward. I m super satisfied with the service. The team was approachable and easy to communicate with. I've been following Nomatic since I back their first backpack on Kickstarter. Amazing products and service.