NOMATICWe create the most functional gear ever to inspire confidence for life on the move.
NOMATIC (nomatic.com) has 528 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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S. C.
I PURCHASED TWO ITEMS FROM NOTMATIC JUNE 1ST 2022. IM STILL WAITING FOR MY ITEM TO BE SHIPPED. IVE TRIED EMAILING TEXTING AND CALLING 801-810-6839 FOR AN UPDATE ON MY 2 PURCHASES. I HAVENT GOT ANY RESPONSE. AS OF NOW I WANT A REFUND. I DONT KNOW HOW TO GET A REFUND. PLEASE HELP ME
Rocky J.
Nothing less than legendary from the Nomatic team! Customer support is amazing and what you do is noticed thank you❤️
Nikhil R.
I was one of the first backers of the Nomatic Travel bag when it was part of the kickstarter project and have extensively been a part of my travel across the globe! Its an incredibly durable product and has withstood most wear and tear and most recently when one of the YKK zipper actually ripped, I was heartbroken and reached out to the customer care and they went out of the way to actually ship me a replacement from the US to London!! Customer service at its best, very professional and kudos to the team behind the scenes. I am definitely gonna be one of those lifetime customers and looking forward to more exciting products from Nomatic!
Larry
Very few products are truly backed up with a Lifetime warranty. I’m here to tell you that Nomatic products are! Integrity in business is hard to find today, but when you buy products from Nomatic they guarantee them. After four years of using my Travel Backpack every day, the main compartment zipper broke and a snap on the backplate came off. After an easy process, they replaced the entire bag. Now that’s integrity and customer service! I will only buy from Nomatic the rest of my life…lifetime guarantee both ways! Thanks Nomatic…you’re the best!
Curt O.
I had my backpack for a little over 4 years and one of the seams came loose inside and Nomatic replaced it at no charge. Not many companies stand behind their product like that. I love my Nomatic and will certainly buy another one when the time comes
Cole V.
it has taken 5 months to ship my item and it still isn't shipped. Every single week when I ask for update they say for sure this week we will ship it but then never do. Would not recommend, you will give them a year free loan if you buy their products!
Hubert van M.
I have experienced what a lifetime warranty means. The zipper of my backpack has broken. Annoying because I use it as my mobile office and I am very attached to it. Nomatic's customer service has looked at the photos that were sent and I received a new backpack within a short time!
YH
Je possède un sac à dos Travel Pack depuis l'époque kickstarter. Le sac est très bon mais est loin d'être parfait. La première série avait un zipper fragile qui fini par casser après un temps (en usage presque quotidien environ 2 ans). Après un simple mail au support, ils m'ont renvoyé un nouveau sac sans poser de question. J'étais alors à Taiwan. A cette époque la version 2 n'existait pas encore, j'ai donc reçu exactement le même sac. 2 ou 3 ans plus tard: même soucis, le zipper casse. Je renvoie un mail sans grand espoir. Mais surprise: ils m'en renvoient un autre sans poser de question encore une fois. Cette fois je reçois la version 2 à mon nouveau domicile en France. Impossible de dire si elle est plus solide avec ses zipper YKK. La course du curseur n'est toujours pas aussi fluide qu'espérée. Donc les sacs ne sont pas parfait, bien que tout de même très bons! J'adore les fonctionnalités et la compartimentation très efficace. Et le look! Mais leur service après vente est exceptionnel et c'est le plus important pour moi.
