NomadinternetReviews of nomadinternet.com

Steve Wilson was excellent! Helped me fix my internet quickly. Very helpful!

Oliver brown is a great customer care representative he did a really good job at getting our problems fixed fast for us

It was great and Olivia

Olivia Edwards has been so helpful and patient while resolving my issues with my account. Overall grateful

My Internet was shut off even though I was told the first month was free. I paid the bill and still didn't have internet reached out in chat and Sam Fash assisted me very well. Thank you Sam!!

I had a problem 2 days ago with my dragon modem the power button and the Wi-Fi light were stuck solid red I did a couple things to try to fix the problem myself. The steps I took did not work today I got a hold of customer service the gentleman's name was Sam fash, he was able to help me with my situation within 10 minutes my box was up and running and I have internet again. I have now had the box for almost 3 weeks and so far so good with one little tiny hiccup and it was fixed within 24 hours. To be honest with you that's much better than Cox Cable and I can take my nomad in my car with me anywhere I go and use the internet in my car if I had to

I had good signal and service up until February 10, 2025 when I lost service. I called for service assistance and could not reach anyone until I finally reached a voice message stating there was an upgrade taking place and technical support would notbe available until the end of month. So I submitted many trouble tickets and even requested cancellation via a ticket. I was double billed for February's service, a service I never used because my internet service was disconnected during the upgrade. I was also billed a $50 reactivation fee, plus an upgrade fee. The service itself was great before the upgrade, but the processing of customer services needs help. I requested technical support services many times via trouble ticket with no reply until I submitted an email to technical, billing, and cancellation departments in March addressing all issues I encountered since Feb. 10. On March 14, 2025. I followed the instructions sent to me, but something wouldn't allow for a smooth process online. Until today when I finally received billing assistance from Sam who helped address the triple billing issue, and Olivia Edwards who helped me generate my cancelation return label. I believe once the issues cause by the upgrade transition are corrected NOMAD internet will provided great services in the future.//

Ethan Clarke was very helpful in my billing inquiries.