NomadinternetReviews of nomadinternet.com

I have spent over a month trying to resolve billing issues with Nomad. I have had 23 chats with them in that time and two or three phone conversations. Their phone call number reaches them, but they say we are not taking calls and refer you to chat or tickets. Their response to tickets rarely answers the questions you pose, so you have to respond again. They overcharged my account, said they had fixed it only to find they had not fixed the situation. I tried to take my method of payment off their site but could not. Finally, I have decided to cancel their service. If someone was looking for an internet company with good service, I could not recommend this company.

Truly a scam of a company. Connection worked well for 2 months, then became unusable after. I requested a refund and was told I was getting it, one false charge, 5 months, 6 phone calls, and MANY service requests later, zilch, nada, nothing. Please for the love of everything do NOT use Nomad Internet

I’m very upset with nomad internet they refuse to cancel my internet after I have called multiple times requesting a refund for being overcharged and asking to cancel and they refuse. Now they are threatening to send me to collections I do not want their internet!!!

My boyfriend has been dealing with this crap company.. if it was possible to give it no stars I would. Overpriced, unprofessional and no help whatsoever. They keep saying they will send the equipment out but it never arrives on time when they promise. When it finally does it ALSO doesn't work. BEWARE this company is utter rubbish. Takes your money and you get nothing but trouble in return.

Sam Fash was the best help out of all of your associates that I dealt with. I was at my wits end because as great as your internet probably is, it honestly didn't work well where we live (due to the towers it connects to I'm sure). We have been trying to cancel the service for almost a week after finding out on day 1 that it was not going to work for us. None of the numbers that are listed on your page actually work to talk to a team member. Chatting was the only way to communicate. After being promised that someone would be calling me, I finally got a call this morning twice but both calls got dropped due to weather. Thankfully, Sam provided me with the link and directions to cancel the service and return the equipment.

Shawn Wood was of great help and answered every question I had!

Was having issues with services due to some billing errors and I spoke with Mark Wood who helped me figure out the problem and fixed everything I needed fixed and did it in a timely manner!! Very nice and professional.

Spent 90.00 on a modem, 129.00 on a plan and nothing works. Called tech support and they told me only one tech (outsourced to Bangalore) was available. I explained the problem and they sent me to yet another portal to show they had charged me? Still no internet but I have a cool white box that flashes but sadly does nothing else. Giving them 5 more days before filing for refund and dumping this outfit.