NoguReviews of nogu.studio

Long post, but I break it all down. Overall you should not purchase from this company. Firstly, its clear that this company engages in paying for positive reviews, you can tell from the positive reviews below (and across all their socials), for lack of a better term, they are very generic. I purchased several bracelets and a necklace from NOGU in June. The items took a while to "process" but arrived quickly after that. As someone who has experience with drop-shipping, this was already a red flag. I ordered both their 925 sterling bracelets and their normal pendant necklaces. These items are not high quality. The "handmade" firefly glass beads feel like plastic beads and the bracelets are made from the stretchy elastic you would find at any craft store. The necklace is made of a low quality alloy, not stainless steel or any higher quality metal. The 925 stamp was only on some of the clasps, but not anywhere else on the 925 bracelets. The glowing "firefly" effect is really a gimmick. What they do not tell you is that the glow fades within seconds and only works with a UV light. Two of the bracelets I ordered did not even glow anymore - so there is no quality control, another sign that these are mass produced. If you watch their TikTok and social media you can see almost all of their reviews are from paid influencers. There is also no storytelling of them hand making any of these bracelets - they just do clickbait style videos - yet another red flag. So after all of that, I did return my entire order. It has now been a month and I still have not received my refund. I will contact their customer service one more time, then I will report them to the BBB. A company cannot wait a month to do a return. I would advise that no one should purchase from this business, they have misrepresented themselves and the quality of product is not there. Plus keeping a customers money for a month is very shady.

1. Postage took way too long ample time was given even for overseas 2. Customer service is shockingly bad 3. Sizing is abysmal I brought this for an average sized 21yo. Would strain to fit a kid. 4. Should be called no good not NOGU

horrible customer service and even worse products

I ordered a grey bracelet. I got a blue bracelet. I also got a free gift bracelet which would only fit a child. I am not impressed. With the gift or the product.

I would have given more stars however my last experience didn't fill me with joy. I received my first order (and yes their jewellery is somewhat pricey) however I'm grateful that it wasn't as bad as some other reviews I've read. I wanted to order some more. Added some things to my cart, then a while later, all my items disappeared. I had to go through the entire process again. So the above didn't reoccur I added items to my wish list. Then when I went to place my order all my items in the wish list were gone even though it said there were 59 there! I took screenshots. Then placing the order, there is no Afterpay option or pay in 4, Zip etc. It's all to be paid up front! To me, that's ridiculous. When I emailed I got some girl who told me that their "wish list" option doesn't work! So why is it there?!? Didn't explain about payment options just sent me a screenshot of credit card logos. I knew all that already and then said "have a great day!" Well Nogu, you've lost a customer. I had over $200 in my cart and now after this, I don't think I'll be buying anymore.

I notice from the ad that these are "designed in Toronto" and "ship from Toronto" but notice they don't say it's made in Toronto. They are made on China. You can get the same stuff direct from China for two bucks.

Hi, My name is McKenzie Moss, and today I will be talking about Nogu.studio and their skeptical business. This had all started when I was scrolling through Youtube, and on the Youtube shorts page was a video surrounding a jewelry product collection called “Firefly glass”. So I checked out their website, and their jewelry was very cute along with their other jewelry collections. But, the next day, I felt skeptical about the website, because the Nogu.Studio had no reviews besides the positive reviews, at first I shrugged them off, but when I went to their social medias when I got home, Something clearly clicked to the point that this isn’t just a fake reviews, but red flags themselves! So, the first thing that I need to mention is that when you go to their social media page, they have multiple subscribers and followers, but they have little to comments based on their jewelry, and how can a social media channel have many likes and followers, but no reviews or comments. like seriously?! How are you going to have multiple views and followers, if you have no comments?! That makes literally no sense whatsoever! Another thing that I would like to point out is that their comments on their official website have little to no comments, and when they do have comments there are only positive reviews, which clearly shows that they are doing either sketchy business or they added bots to their websites. That’s when I dug even deeper, I looked at a website with company reviews called “Trust pilot”, and most of the bad reviews said that either their jewelry product materials were cheap, are too small in size, or Nogu.studio’s website was full of bad customer service. Not only that, but the jewelry prices from Nogu ranged around $20-$50! So, based on my observations, Nogu was a scamming website that gave people useless reviews, falsely advertising their products, and having overpriced jewelry with cheaply made materials. So, If you are looking for cute and unique jewelry, then keep looking, because As NerdECrafter from YouTube would say, this website’s jewelry products would go In the trash! P.S I didn’t buy their products, I wanted to warn the consumer from buying their products

I bought a silver, crystal pearl anklet with 80eur and what I received was a cheap, anklet made in China that looks like a trinket, tiny pearls in a rubber band. I was appalled. I have received products with much higher quality from China directly, big natural stones. I've paid less for larger pearls with a golden lock from Europe. I give to charity directly. No cause justifies for overpricing products this much. This will always remind me to stick to jewelry sellers I know.