NOBULLNOBULL is a brand for training and for daily life. Built to support you in your pursuit of physical, mental, and emotional strength. Made for real workouts and real life. Not highlight reels. Gear that works wherever you train and moves with you. No extras. No BS. A community that sticks around when motivation doesn’t. Because we know that progress isn’t about perfection. It’s about showing up. Again and again.
NOBULL (nobullproject.com) has 666 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Francesco M.
Like everyone else I got caught in the trap: website shows everything in GBP and looks UK based. But it’s not: wrong size, free return only for US, 50£ for insured return, possibly additional VAT. I’d say the lack of clarity on the website is intentional, and it’s very much unfair.
Cathy
Have not received the product yet but I needed help from customer service from a very frustrating ordering experience. Customer service was even worse. Hopefully if you order you don’t need any help. I will never purchase from there again!!! Highly do NOT recommend! I would give zero stars if possible.
Marilyn B.
Très très mauvais service clients. J'ai commandé une paire de baskets, et je me suis trompée de taille car le site ne précise pas sur toutes les chaussures, quelle taille ils utilisent (UK ou US). La livraison est censée se faire dans les 4 à 10 jours. Cela fait 9 jours et toujours pas de nouvelles sur l'avancement de ma commande. Quand je contacte par mail ou chat le service clients, toujours la même réponse, voir aucune réponse (réponse automatique qui vous fait croire que c'est un employé qui répond). Pourtant, ils ont bien débité les 160 euros. Pour une marque aussi prestigieuse qui sponsorise les Crossfit Games, c'est une HONTE. Ne commandez surtout pas sur ce site. Et si je n'ai aucune réponse d'ici quelques jours, c'est à Test Achats que je ferai appel et dénoncerai leur pratique.
A. C.
I purchased three pairs of shoes, and the one pair I tried on seemed like China-fake shoes in very cheap quality (cost is 129 USD): 1) selected the wrong size, as the EU WEBSITE displays sizing in US sizes - how would you expect that after selcting EU WEBSITE 2) products returned are not confirmed when received at company location, not are they refunded 3) no response to emails sent as directed to connectATnobullproject.com - 3 emails sent, no response 4) no confirmation or response to messages sent via website contact form - 2 contact forms filled out, no response 5) you have to spend and enormous amount of time to get your money back by using the chat agent (at the time I had already initiated a fraud claim from my bank where the purchase was made via credit card) 6) if your customer service was as good as your marketing department and all the sponsored CF athletes you would have an excellent company, though that is not the case 7) in all honesty, I will never consider bying something again from this company, nor would I recommend anyone else to 8) I understand why Nobull will not take ownership of this Trustpilot account
Jackie
I have been very happy with both the service and shoes I have received. I’ve ordered five pairs of trainers on five different occasions and I have received them from America in about two weeks. I find the trainers really comfortable and literally live in them. The downsides are that they are quite expensive and they often don’t have my size in the colours I am after. Would also be great if there were some occasional offers. I love them.
bram
Pain in the butt company. 1000 people in marketing and probably 1 in the factory. Got a "free" t-shirt. Turns out you still pay taxes and shipping. Then it takes them over 2 weeks to ship it. When it doesn't fit you have to pay the shipping back and won't get the shipping and tax back. Very bad.
lea L.
does not hold up well, but you wouldn't know because they are always coming up with new styles customers buy before they could wear out. I have a pair of the trainer's Heathe black.... very hard material and fabric near shoelace is coming undone. My spring blue trainers got a hole in the right toe frabic after 8 months. Horrible for running. My swirls are barely used so they still look new. Going back to reebok trainers. Mess Nanos 4.0 :(
Emma B.
Absolutely agree with all the comments on here. I wouldn't even give them 1 star. On top of the poor customer service and expensive return cost, they are now only refunding me the cost in $ and not £s which is what I ordered them in meaning I am now £50 down not including the shipping cost. I will NEVER buy from them again!
