Paul W.
Great if you live in USA however we all…
Great if you live in USA however we all get penalised and a different approach customer services wise if outside USA. Wrong size sent to me tried to arrange exchange after contacting them and then quoted their very vague, returns policy which is a way not to incur costs globally,I lived in USA and this customer service and returns policy is misleading and bordering for people outside USA. To keep a customer base you need to keep the customer happy, if my name was Justin madeirous I’m sure I would get 1st class service, as paying customers we should be treated the same as anyone in whatever country. I got hit with the cost of returns not an issue but looking through forums they don’t refund the amount you have paid, in my case this will go legal if that is the case had enough of companies thinking they can rip people off with no valid reason. Great product so lacking in clear concise terms and customer service etiquette, you company only exists from people purchasing your products… listen learn.



