NOBULLReviews of nobullproject.com

There was a long wait for the items I ordered but worth the wait top quality, definitely order again but you do need to be patience.

There isn't much point in me iterating what hundreds have said before me, however, I don't want anyone else to put their trust in Nobull, only to be wildly disappointed. It's no surprise the CFO made a blunder of an investment which has led to them needing to pull out of the UK, as they clearly do not have a clue how to run a business. It's a shame the Crossfit games are sponsored by them, so I'll need to hear their name repeated for a week. Awful service and T&C's designed to screw you over.

Customer service is ridiculous. It is like trying to speak to a brick and get results. Ordered four items as a Christmas gift, received three. Asked to either get the fourth item replaced or allow me to purchase another for same price and they refuse. They also refuse to allow me to return the other three pieces which are part of a gift and needed the fourth to complete. Now they want me to pay double or be stuck with the incomplete gift. Never again will I spend with this company.

Sizes on exact same products have changed, can’t exchange and now have to pay to return to US, order was from UK site not US?! Don’t change your sizes of existing products and there wouldn’t be an issue, same size and same top that’s usually baggy is tiny so not a small size change a huge one. Also no refunds or exchanges offered if it’s in the sale, this should pop up before you take payment on the payment screen, No longer like the brand too much hassle.

I ordered my 3rd pair of Nobull's this time a pair of runners. Ordered on the 5th November and received then on the 28th November. Opened the box and they have sent US SIZE 10 INSTEAD OF A UK SIZE 10!!!!! SO NOW I HAVE TO SEND THEM BACK TO THE US WITH MYSELF TO PAY THE SHIPPING FEE OF £12.00!!! CAN YOU BELIEVE THAT!!! THE REASON WHY SO IVE BEEN TOLD IS THAT THEY HAVE CLOSED THE UK WAREHOUSE IN READING. I WILL NOT BE ORDERING AGAIN!! ANGRY YES I AM!!!

Awful customer service. I ordered two pairs of trainers as gifts. It is a 'premium' brand and they are expensive but they were for people dear to me so hence the purchase. During the checkout there was no indication of possible delays to delivery. Once the purchase was completed I recieved an email saying that delivery might be a little longer than usual, vague but at the time I thought ok a week or so then that still works. After a week I sent an email looking for an update and have sent multiple emails since with no reply, despite thier webiste stating Email us anytime at connect(at)nobullproject.com and we'll get back to you within 12-24 hours. I resorted to the chat function and was told that it was in transit and was given a link that didnt work to follow the tracking. I could extract the tracking number from the link text and when I went on there was no tracking information. A week later (3 weeks post purchase) I used the chat function again and was told it is in transit and will take 8-14 days to arrive and that I should check the tracking link for updates. I asked for a refund as I dont believe it has been sent and if i had been told it would be 4-5 weeks (maybe) for delivery I wouldnt have ordered it. This was refused. At this stage there are no updates and I don't fully believe that I will receive my items and if I do I pray they are correct because I would dread to think what the returns process is.

TERRIBLE SERVICIO. pedi unos zapatos 38 que hacen mas bien unos 37, vi que en la caja venia una hoja indicando como hacer el retorno del producto, en este papel claramente deja especificado que puedo devolver estos zapatos de una manera gratuita y que ellos a través de su pagina me dan una etiqueta para realizar el envio. Resulta que en esta pagina cada vez que intento hacer esta etiqueta, da un error. He hablado con el servicio al cliente, que parece que es un robot porque dicen lo mismo cada vez... que mi compra es internacional y que yo tengo que pagar por el envio, después explico que hay un papel que deja especificado que no es cierto y que ellos estan en la obligacion por pagar el retorno del producto ahora honestamente tengo miedo que aun siendo yo la que paga por el envio ellos no respondan por el reembolso del dinero. tengo unos zapatos que no me sirven de 150 euros... NOBULL eres puro marketing verguenza deberia darte

Probably the very worst customer experience you might get for a premium priced product. Currently still waiting on an order placed and paid for 12 days, and no sign of shipment. Having emailed we just get the templates reply of “ we’re busy”. It really isn’t difficult to give excellent customer service, but Nobull have a reputation for not giving a toss .