Aimee J.
Disgusting customer service
Terrible customer service. Unclear website and sizes, sneaky returns policy. I ordered some items in the UK sale. Shoe size was American rather than UK, this was not visible on mobile device. Shoes came completely wrong size and nobull refusing to allow a return as they were in sale. Again, this information is hidden in small print. Contacted company who are still refusing to allow a return and offered 20% discount on future orders as compensation. For an international company with big sponsorship deals, and expensive price tags I expected more customer-centric service. My advice - avoid all sale items, regular price is not justified given their clear disdain of their actual customers.



