Joe A.
The customer service was excellent and…
The customer service was excellent and the canvas of my dog is so amazing, thank you!
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Noblepawtrait (noblepawtrait.com) has 606 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joe A.
The customer service was excellent and the canvas of my dog is so amazing, thank you!
Jay D.
My parents loved the portrait! It was high quality.
Cheyenne
AWFUL!!! If I could give 0 stars I would!!! I ordered my prints (that’s right 3 of them) In November.. they “claim” the items were picked up by UPS on December 10. Well here we are December 30 and not one single update on my order. No update to tracking info NOTHING! Just says “a label has been created” not that my order has actually been picked up and shipped. They keep saying “delivery companies slow down because of covid blah blah blah” funny how every other company I ordered from AFTER I placed this order and AFTER they claim it was shipped and picked up I received updates and in time for Xmas!! I would never recommend this company to anyone. I’m pretty sure it’s all a bunch of BS!! Don’t waste your money!! Go to one of the other companies who actually respond to concerns, who actually provide legit updates, and who don’t blame their F ups on covid and the very same shipping companies who managed to deliver all my orders ON TIME!!
Response from NoblepawtraitJan 18, 2021
Hi Cheyenne, We truly apologize for all the inconveniences related to shipping. We totally understand your frustration. We never want to disappoint our customers and didn’t expect such an event to occur. Due to the international shipments and the outbreak situation caused by Covid19, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this month and all this has led to the chance of delay. We are assuring you that we are planning to do all that we can so as to make sure that you get your order shipment very soon. However sometimes incidents could still happen and we are sorry for this inconveniences. We are trying our best to improve our service. Thank you for your understanding.
Paul G.
Great product great service awesome people Thnks guys.!!!!!
Claire
Would never recommend this company. I placed my order in November and still has not received it. The tracking information has not been updated in six days and when I contact the company it takes them at least two days to respond and all they tell me is that the product has shipped and I have to wait. They will not give me any updated info on where the package might be. When I ordered it said to order before December 8th to receive the package yet when I emailed them to ask if my package was going to arrive before Christmas they said they can't guarantee that even though it is written on their site. I have no idea if the product looks ok. I received no follow up from them or a preview of it. I would recommend that people use a different company instead of this one. It is taking several days to hear back from them. Terrible customer service.
Response from NoblepawtraitDec 19, 2020
Hi Claire, We truly apologize for all the inconveniences related to shipping. We totally understand your frustration. We never want to disappoint our customers and didn’t expect such an event to occur. Due to the international shipments and the outbreak situation caused by Covid19, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this month and all this has led to the chance of delay. We are assuring you that we are planning to do all that we can so as to make sure that you get your order shipment very soon. We only want to notice our dear customers, so they could be aware of the situation beforehand. It doesn't mean that your order will not arrive before your required timeline. We understand this is not ideal, but it is also beyond our power, and we have to find a way to adjust to the circumstances at hand. We are trying our best to improve our service. Thank you for your understanding.
Scott C.
Exactly what I wanted. Couldn't have asked for anything more. The canvas arrived very quickly. My German Shepherd is the proudest astronaut you'd ever see!
Sidney H.
The portrait I ordered was perfect! My friends reaction to his present is truly amazing. This company was easy to work with and they sent me a rough draft of what the artist drew up and it was amazing! I approved and then the print was created and then I received it. Excellent product and excellent customer service!
Charles T.
They are “brilliant!” This was my 4th order from them. They altered & fixed the portraits according to MY requests! The portraits were on my doorstep within 2 wks. Most impressive! Thank you!