NoblepawtraitReviews of noblepawtrait.com

SHIPPING TIME LINES ARE A JOKE! I ordered these shirts back in November, which, according to their Christmas time line, was plenty of time to receive by the 25th. They sent me an email on Dec 4th stating that these had been shipped out. I continued to check tracking info but there was no movement until the 22nd of Dec, which was too late to arrive by Christmas! Why say that it's shipped if it really hasnt'?? Each time I contacted customer service to inquire about my gifts, I was give a canned response that didn't even address my concern. I was told that production time is up to 10 days and then shipping can be up to 2 weeks. Allowing for the max amt of time, which totals 24 days, that would've given me enough time to receive it by Christmas, and since I ordered in November, right after Thanksgiving, the package should've been here! So, Christmas Day arrives and I have 2 family members without gifts from me! I felt so bad, especially since I ordered these in plenty of time. :(. Wish I would've ordered elsewhere. Lastly, these shirts are very low quality 100% polyester, but, not the nice, comfortable weight. These are a cheap, rough weight that will stick to your skin if you wear these on a warm day. I will never order from this company again ~ HORRIBLE EXPERIENCE!

Items weren’t expected by Christmas but did arrive in time! Quality is excellent and customer service is awesome as well. Would definitely recommend and purchase from them again!

Ordered at the very beginning of December and paid extra to get rush production and shipping. Item supposedly shipped December 10th. Here it is, December 24th, 14 days later and the only movement on the package is 8 different scans at some facility in Jamaica, NY. They use some fly-by-night shipping company and they're absolute garbage! So much for being able to give this as a Christmas present! I thought I'd give them a second chance since I bought from them before and the same thing happened, but there certainly won't be a third time!!! ***Edit - it is now December 30th and I STILL have not received my order. Package is still scanned daily in Jamaica, NY by their so-called "shipping partner". Only response I have received from customer service regarding my shipment was to check the tracking info, that it had been updated. NO IT HASN'T!!! IT'S BEEN CONTINUALLY SCANNED IN JAMAICA, NY SINCE DECEMBER 10TH!!! Save yourself the headache and BS of dealing with this company and buy from one of the others several that do the same type of customization!!

There is no way this company has a rating this high!! They have to all be people who work at this company because this company is a scam I ordered in November 25th ( a custom door hanger for my father for Christmas) and here it is Dec 20th and nothing no tracking info no response to emails and I have seen other comments on their Facebook of other customers going through the same thing. They never receive their orders! They never respond to emails or direct messages on Facebook. They just take your money and scam you the customer service phone number they provide on their website doesn’t work either. Shame on you for taking advantage of ppl like this !! I paid through PayPal so I am putting a claim in through them to hopefully get my money back because they won’t do the right thing and refund people. Please please read some of the 1 star reviews on here because they are the true reviews you can also go to their Facebook and instagram pages and see the comments from other ppl they have scammed UPDATE 12/23/23 I did receive my package today finally so I gave it 2 stars however I’m am not to impressed with the product it’s ok but is cheaply made and all the hassle and worry about if I was even going to receive the package made this a bad experience and I still won’t buy from this company again. I ended up ordering something else for my father so I had a gift for him on Christmas because I had no idea if I had been scammed or not. So I ended up spending more then I needed to and money is tight I was going to file a claim with PayPal to get a refund from Noble pawtrait but because the package did end up coming (way way late) I probably won’t be able to do that now I read their replied to my review and they go more in depth about how long it takes to ship however my package took longer then what they said and it is advertised on their website that shipping would be 1-2 weeks! So that’s a lie and the fact that you can’t respond to your customers emails about their concerns is really what made this experience so bad and the product I received was just cheaply made and didn’t justify the price I would still not recommend this company for all the reasons stated above

No one will respond to my emails! I am now worried this is a scam I placed an order in November 25th for a custom door hanger and haven’t gotten any shipping info! No tracking number nothing ! I emailed 3 times no response this is a Christmas gift and now after seeing some other reviews I am worried I won’t be here at all

-first of all am new to online purchases, therefore nervous. -I was impressed that real pet photos could be downloaded for the product I wanted. -I made two spelling mistakes, contacted customer service and they made the changes right away -I was beyond thrilled with how amazing and realistic the finish product is! -I am looking forward to future purchases with Noble pawtrait, Thank you

You did very well, package arrived fast, and in mint condition! And most important, it's a quality product, my niece was delighted!

They put our cats face on a Hawaiian Shirt. Say no more. Will post further reviews on Christmas day when my partner/cat daddy/loud shirt wearer opens his gift! He's gonna poo his pants 🤣