NixonReviews of nixon.com

I have been buying Nixon since the early 2000’s. I have a few different watches and have referred other people to buy their watches. I have an elite watch, the original automatic which I bought as a high school graduation present to myself in 2005. I bought the watch for 2 main reasons besides I like the look. 1- it is an automatic movement so doesn’t need a battery and 2- because it has a lifetime warranty. I’ve had the same issue with the watch which is a riveted pin in the clasp would come out over time and the watch will fall off my wrist. The first time I sent it in they just sent me a brand new watch, every time after they just replace the clasp. Shipping is always taken care of by them. Because of this I’ve had no reason to get the watch serviced anywhere else. I always call in to Nixon and they would send me a shipping label and take care of my watch. Recently the customer service reps have been difficult and trying to charge me for shipping. After speaking with the manager who said “I know we use to but it’s changing”. I was told by one of their reps that I would never have to pay shipping on a elite watch. So after arguing she agreed to take care of shipping and said they only took care of it in the past because I escalated the ticket which is a lie and warned me I would have to pay in the future. I thought whatever just fix my watch. I send it in and then get a email stating that they don’t stock those parts any more so I have to pay $125 for a new band. The manager is giving me a bunch of excuses on why I have to pay stating their warranty. Well I have everything original for my watch- receipt, case and warranty booklet. The manager is arguing with me using their “new” warranty. I will no longer back Nixon as they are being unreasonable keeps giving me excuses to have me pay. They sent me a quote with a return shipping charge. I hope they go out of business

I owned 2 Nixon watches and they stopped working after a couple of years. I took care of them, kept both away from water and never drop them.

100% satisfaite. Découvrant la marque grâce à Instagram, je me renseigne sur Trustpilot. Déçue des avis, je cherche encore un peu sur internet, je suis mi figue mi raisin. Mais j’adore le modèle que je veux commander donc je règle par l’intermédiaire de mon compte PayPal un mercredi. Envoie par colissimo le jeudi et reçu lundi ( je devais la recevoir samedi mais la poste a eu un empêchement rien de grave). La montre était très bien emballée, elle fonctionne, elle est exactement semblable à la description que leur site internet. Donc pour moi, il n’y aucune fausse note. Merci encore.

i own two Nixon watches. one needs the battery replaced constantly. the other has a broken watchband. i contacted their customer service to return both for repair and was told they were "too busy". they said they would contact me at some future point in time when they were not busy in order to schedule the repair. i bought the watches to wear, not to wait. i would suggest anyone considering this brand to forget it and buy something else. pretty horrible customer service.

My clasp broke within 2 months of owning it. Not under warranty. First and last nixon I'll ever own.

Bislang funktionierte alles einwandfrei. Nun ist jedoch unerwartet eine Stundenmarkierung abgefallen. Schwer nachzuvollziehen bei einer Uhr dieser Preisklasse. Sentry Solar Stainless Steel - Navy Sunray / Silver Update: der Kundenservice hat sofort und professionell reagiert. Ein besonderes Dankeschön an TINA :)

J'ai acheté ma 1ère montre THE RIPLEY, et au bout de 2 ans elle a pris l'eau avec une simple baignade à la mer sans jamais la manipuler sous l'eau. Etant hors garantie, le SAV m'a proposé gentillement un code de réduction de 40%, j'ai donc racheté la même montre, qui a repris l'eau à la 1ère baignade en piscine... Elle est irréparable d'après le SAV, j'ai un nouveau code de réduction mais quelle perte de temps avec ces montres de très mauvaises qualité...

Bought 2, first one stopped working, almost cheaper to buy a new one than fix it so I bought another one, big mistake, also stopped working, nothing to do with the battery, just rubbish of a watch.