NixonReviews of nixon.com

Watch stopped working after one month and won't replace. Can't contact anyone / get ignored via all outreach attempts.

I don’t even want to give them a star. I bought a watch from their UK site. It wasn’t the right size so I returned it to the address in France at considerable cost. It was returned to me in the UK as apparently customs taxes are due. This is outrageous. I buy trainers and all sorts of things in the EU and don’t have to pay taxes. The customer service was rubbish and condescending as if this was my fault. If I had known it would be so difficult and expensive to return I would never have bought the watch for my daughter. I will never buy a watch from them again and I recommend that UK consumers don’t either from Nixon UK.

j'aime la marque mais je vais abandonner, tant pis. Commande annulée au bout de quelques jours sans raison. Puis un ou deux jours après, je reçois un email pour me dire "désolé c'est un problème technique, les stocks n'étaient pas les bons, vous pouvez maintenant retourner sur notre boutique et commander a nouveau" Cool, mais en fait non, ils viennent de m'annuler la commande :D PS : si vous rechercher un manager compétent, faites signe ;)

I ordered a watch and wanted to exchange. They cannot do exchanges so i returned and ordered a new watch. They charged me for the second watch before sending any shipping updates (no update still but charged me a week ago) and the warehouse has also received my refund confirmed by UPS but have not issued my refund. We see what you're about and going to make sure no one orders from NIXON again.

You are basically only paying for the watch face. The componentary, the strap, everything else is super low quality. The first day wearing my watch, one of the pins came out which detached the strap from the watch face. I then had to pay to get this fixed and the locking mechanism squeeks whenever you move it. When I provided feedback via their email address and contact form, I have received no reply. The first email was sent three weeks ago, and I've still had zero response. All hype, and no substance. Don't waste your money

Bought a Nixon watch. I like the colour and the display. Every now and again the watch resets itself. The buttons for the light and to change things are awful. I emailed Nixon and they are not accepting repairs at the moment because they are slammed. I think they have a QC issue. If they are slammed get more people on board but don't inconvenience your customers. I don't recommend the watch or the company; both are awful.

Montre achetée neuve près de 130 euros, portée 3 fois et le plaquage s'effrite. Depuis que je suis en relation avec le SAV, c'est un parcours du combattant.. J'aurais du lire les commentaires avant d'acheter un produit Nixon !

Remboursement entre 7 à 10 jours après réception du produit… ça fait un mois et déjà 3 excuses différentes sur le non remboursement… encore 2 jours et je fais une jolie pub sur mes réseaux ou je suis très très suivi… vous allez perdre plus que moi!