Football S.
Incorrect necklace sent
I ordered a necklace which was supposed to be a letter Sheen ش for my wife. The picture on the checkout appeared to be Sheen however you actually have to select the letter itself. Unfortunately, it defaults to ا (Alif) and my opinion is that it should NOT default to anything but the buyer should be prompted to actually select a letter of his/her choice. In this regard, I missed out on the perfect gift I was to give my wife on Eid day although the order was placed a month in advance. Nimah could have resolved much quicker but did not. Out of frustration I requested for a refund which I got.




