Ngage Live ChatReviews of ngagelive.com

As a business owner it is very important for potential clients to be greeted professionally and courteously. First impressions mean everything, I have been very pleased with Ngage's chat feature and flexibility with non-routine chat questions. I also have been pleased with their fair approach to billing. I would recommend their services to anyone who needs a chat feature on their website.

Great Service, very responsive to our needs and issues.

Ngage has easily tripled, if not quadrupled, the amount of leads I get through the chat feature on my website. It's worth at least giving them a try to see what they can do for your business.

Staff is knowledgeable and compassionate when dealing with potential clients. Seamlessly create that extension from the firm staff to the Ngage staff. Ngage representatives retrieve the needed information efficiently but also give the feel you are talking to a concerned human and not a scripted robot. Would recommend to any law firm.

Ngage does a great job handling live chats for our firm. We tried a less expensive chat service and potential clients clearly were not happy with the experience and often complained. That is no way to start a relationship.The chat service you choose is on the front lines of your business and the way the service handles potential clients reflects directly on your law firm. We have never had a complaint about an Ngage operator. They do a quality job and I highly recommend them.

Highly recommend.

We at Fellows Hymowitz,PC are delighted to have switched our live chat format to Ngage. Now, we have a professional on line, a digital advocate which allows us better opportunity to convert leads to clients. From the moment we switched, there has been a noticeable increase in live chat inquiries and the more live chats the greater the opportunity to retain new quality matters. In addition, there is admirable flexibility when a 'lead' is identified as really not a lead. Based on our experience with another provider, Ngage is a wise choice for a boutique personal injury firm.

Thank you to Brett for his amazing service! Our firm continues to get qualified leads, and conversions. As a result, we have had a steady increase of clients since we stared with NGage Live Chat.