We pride ourselves on our professionalism and attention to detail. Our team of experts is trained to handle every aspect of your move, from packing to transportation, with the utmost care and efficiency.Moving can be expensive, but we believe that everyone should have access to quality moving services at an affordable price. That's why we offer competitive pricing and flexible payment options.With over 15 years of experience in the moving industry, we have the expertise and knowledge to handle even the most complex moves. From fragile items to bulky furniture, we've seen it all and know how to handle it.
Next Stop Relocation (nextstoprelocation.com) has 185 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
nextstoprelocation.com
Website
nextstoprelocation.com
Category
Moving & Storage
Location
Lantana, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great and easy move here to FL!! I relocated with my family to Orlando and they did an awesome job!!
Response from Next Stop RelocationJul 1, 2025
Thank you! We're thrilled to hear your move to Orlando went smoothly. Wishing you and your family all the best in your new home!
RB
Rodlande B.
They are not an honest company
They are not an honest company
Response from Next Stop RelocationJun 3, 2025
We take feedback seriously, and We've noticed multiple false and repeated reviews coming from the same source, clearly intended to harm our reputation. We are committed to honest business practices and encourage anyone with a real concern to contact us directly so we can resolve it properly.
PE
Peter
Great move
Great move, movers where great and everything came in great condition!!
Response from Next Stop RelocationJun 3, 2025
thank you for the positive feedback!
IS
Ivan's S.
Quick move
Quick move, simple and easy. Moved to Florida with my fiancée and we had several boxes and furnitures. All went well.
Response from Next Stop RelocationMay 30, 2025
Thanks for the great review! We're glad your move to Florida went smoothly. Best wishes to you and your fiancée!
SG
Scott G.
BEWARE of this Company
UPDATE - I originally posted a detailed review about my experience with Next Stop Relocation after my cross-country move from California to North Carolina — a move that resulted in extensive damage, missing items, and a clear breakdown in communication and service. After posting my review, the company responded publicly and essentially called me a liar, denying nearly every part of my claim. Since Google doesn’t allow customers to reply directly to a company’s response, I’m updating my original review to set the record straight.
This revised review includes photos of the damage, a Zelle receipt showing I paid another company (Ayman Moving & Storage) to complete delivery, screenshots of my final itemized inventory sheet (showing undelivered items), and an email from Next Stop Relocation themselves admitting that a crew member caused the issue.
Now, the facts:
I was told Next Stop would handle the move from start to finish. Instead, my items were delivered by Ayman Moving & Storage, a third-party company I never hired. I paid them directly — not Next Stop — to complete delivery.
After loading the truck, I was told it was full and I’d need to pay thousands more for a second truck. We settled on a $1,000 upcharge. Oddly enough, the next day, the team managed to “rearrange” the truck and fit everything. However, many of those items never arrived.
Their own inventory shows 15 medium boxes were packed. I received only 4. Also missing: a standing desk, Dyson vacuum, and the entire contents of my kitchen (plates, silverware, blender, toaster, etc.).
I had three TVs. My 75" LG OLED TV arrived with a cracked screen and had been wrapped in my personal bedspread. My 65" Vizio Smart TV also arrived with a cracked screen and had been wrapped in a moving blanket. A third TV was wrapped in a towel. None of the TVs were packed in professional TV boxes. All are now unusable.
The total claim offer I received? $254.40 for all damage and loss. They later added a $250 “goodwill” offer — bringing it to $504.40 total, which I declined.
I asked for $2,000 to fairly cover the $1,000 in extra charges for items that were never delivered, and $1,000 for the rest of the damage. Instead of resolving this, they publicly accused me of making threats.
I also received an email from their own claims team stating the issue was caused by one of their own crew members — a quiet admission that contradicts their public denial.
I’ve uploaded photos, receipts, and documentation to support every word of this review (VIEW PHOTOS ON MY GOOGLE REVIEW). I didn’t want to go public — I gave them multiple opportunities to resolve this. But since they’ve now chosen to publicly misrepresent what happened, this update is necessary.
For transparency, this review (along with supporting details) is also posted on other public platforms including BBB, Trustpilot, and others.
If you're considering this company, look at what you're reading and ask: why would a company block reviews on social media, accuse a customer of lying, and then deny the contents of their own paperwork? PHOTOS & DOCUMENTS DON'T LIE!
Scott Griggs
Response from Next Stop RelocationMay 18, 2025
We're disappointed to read this review and feel it’s important to provide the full and accurate context for anyone considering our services.
The customer’s claims are not only misleading — many are completely false. Here's what actually happened:
We are the licensed carrier responsible for the move, not a broker. The claim that we "outsourced" the move without consent is simply untrue. That is clearly explained in our agreement and confirmed before pickup.
At pickup, the customer had more items than originally declared, which led to additional volume and cost — something clearly explained in the contract and agreed upon before loading began. These additional charges were not fabricated; they were itemized and signed for.
Regarding the TVs, the customer opted for the basic valuation protection, instead of full coverage. Despite that, we processed his insurance claim and the TV was covered for $254, On top of that, we offered him an additional amount out of pocket, higher of the one covered by the insurance, as a gesture of goodwill.
Unfortunately, the customer refused the settlement and instead demanded significantly more compensation. He made it clear that if we didn’t meet his financial demands, he would post damaging reviews online — which he has since done across multiple platforms. This kind of behavior, threatening reputational harm in exchange for money, is unethical and goes against the honest relationship we strive to build with every client.
The claim of “missing boxes and tampered belongings” was investigated thoroughly. No such report or supporting documentation was submitted, and inventory records indicate that all listed items were delivered as contracted.
Our team made every effort to resolve this situation fairly and respectfully — through the claims process, through direct communication, and with a significant goodwill offer. We are proud of the work we do, and we do not allow ourselves to be extorted or misrepresented.
We encourage readers to look at the full scope of our customer feedback and judge our company by the integrity, transparency, and professionalism we bring to each move.
Sincerely,
Next Stop Relocation Customer Service Team
RG
Rusty G.
I had a good move overall
I had a good move overall. My move was short and small but they really took care of me. I moved locally here in South Florida.
Response from Next Stop RelocationMay 17, 2025
Thank you! We're glad to hear your local move in South Florida went smoothly. It was our pleasure to take care of you!
CU
customer
This company sucks!
This company sucks!
Response from Next Stop RelocationMay 18, 2025
after reviewing our records, we could not find any customer matching your name or details. We take feedback seriously and would appreciate the chance to address any real concern, please reach out to our customer support team directly.
Our goal is to ensure a smooth and respectful moving experience for every client, and we’re always open to constructive communication.
MC
Myles C.
I had a great move with next stop…
I had a great move with next stop relocation . It was a very smooth move an all my items were relocated in a safely manner. Definitely will use again in future.
Response from Next Stop RelocationApr 23, 2025
Thank you so much for your kind words! We're glad your move went smoothly and look forward to helping you again in the future!